Suddenly alexa is not working with my voice enabled Sonos Speakers S1 app

Sorry, just my personal thoughts… but why do people think complaining would do anything helpful to the progress. Imo Sonos knows about the priority of the issue anyway. 
And talking about loss of an essential function of the speaker doesn’t really hit it. All options like Airplay, CEC communication and also Alexa depend on external functionality too. If something is getting worse on Apples side, tv manufacturers firmware or in this case maybe also on Amazons side, it‘s not only on Sonos to fix it. 
Sometimes taking it easy will result in the same time and kind of fix. 😉

But hey… as said just my opinion. 

I also spent several hours troubleshooting this to no avail before i searched here to find this. prior i contacted Amazon, was on the phone for an hour, mostly on hold and they didn’t know what to do.

Please appreciate your help fixing this as the devices are what i mainly use for Sonos in the house. Any ETA would be helpful i hope they consider this a P1 incident, even though on the S1 Sonos system. Thank you. 

I am glad I searched here before I spent any time troubleshooting. 

Why do you say that Bruce?  The pattern of discovery from users shows that it is clearly related to a new S1 Update, in fact if you read above it says exactly that.  Had it been an Amazon issue it would have gone bang for everyone at the same time.

I had the problem occurring on my Sonos Ones before I loaded the S1 update. Friday evening 15th March working fine. Saturday morning 16th March it wouldn’t work.

Even if the issue occurs after a Sonos update, it can be necessary to fix it on Amazons side. Two partners have to adapt their software each other to get something working like Alexa. Sometimes A has to change something and sometimes B… But imo also if Sonos has to fix it, why don’t just wait until it’s fixed. Blaiming someone or complaining doesn’t make work on it faster.

Regardless of blame, it’s still been three days since a high impact outage with no update and that’s utterly unacceptable 

I’m a lead software engineer in charge a $6+ Billion a year OLTP transaction engine.  Anybody interrupts me for an update in the middle of a high impact outage, they are losing their frigging job.  Period.  You will get an update when there is something to update. 

LOL! what a response. you act like there is no mechanism for updates by those involved with fixing something to relay back to a task force over 3 days. what BS is that? I also work at a large company that is involved with high impact incidents all the time. you need to manage a task force and communication to affected users / customers. if there is one guy turning the wrench on everything and giving updates at a company, they have some major problems. i hope your $6 billion dollar organization functions better than you suggest. 

So you want a press release type update to give you the warm fuzzies?  Well, we give those out all the time.  Hell, I'm surrounded by people who will do that just to keep the hounds at bay.  Doesn't have diddly to do with the actual status, but doesn't seem like that matters, does it?