Skip to main content
Olstar
Contributor I
Oct 5, 2017 9:27 PM UTC
Answered

Stops after one song

Updated my Play 5 and link to Alexa dot but will only play one song, even after forgetting all devices, still only one song?
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Keith N
    Keith NAnswer
    Sonos Staff
    Oct 16, 2017 10:12 PM UTC
    Olstar & mw2252:

    Thanks for reaching out to us about this. We are currently gathering more information on this issue to get to a resolution as soon as possible. Does this happen on any other music service? Pandora, for example. Have you also tried disabling the skill then re-enabling the skill in the Alexa app?
    View in thread

    41 replies

    Show previous replies
    Fitnessmentor
    Avid Contributor I
    Sep 13, 2018 3:49 PM UTC
    I'm having same issue. Play 5 connected to Echo Dot. Pandora stops after one song if I start the music using Alexa. If I use the app or computer, it plays fine. Already Disabled - Enabled. Already logged out of Alexa after disabling. Powered down Play 5. Reenabled skill. Still not working. Diagnostic number is: 630938050
    Translate
    Terms & ConditionsAccessibility statement