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Olstar
Contributor I
October 5, 2017
Answered

Stops after one song

  • October 5, 2017
  • 41 replies
  • 6754 views
Updated my Play 5 and link to Alexa dot but will only play one song, even after forgetting all devices, still only one song?
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    Best answer by Keith N
    Olstar & mw2252:

    Thanks for reaching out to us about this. We are currently gathering more information on this issue to get to a resolution as soon as possible. Does this happen on any other music service? Pandora, for example. Have you also tried disabling the skill then re-enabling the skill in the Alexa app?

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    Fitnessmentor
    Avid Contributor I
    September 13, 2018
    I'm having same issue. Play 5 connected to Echo Dot. Pandora stops after one song if I start the music using Alexa. If I use the app or computer, it plays fine. Already Disabled - Enabled. Already logged out of Alexa after disabling. Powered down Play 5. Reenabled skill. Still not working. Diagnostic number is: 630938050
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