Sonos will not skip songs with alexa

Yes, It is possible to skip one song at a time in Apple Music ‘radio’ stations. It’s possible in the Music App and the Sonos app. Only one song at a time though.

These are not like a TuneIn station. 

Apple Music users will confirm this. Try any of their curated content stations like Downtempo or Funk or Pure Jazz or Smooth Jazz...any of them - especially my personal favourite “Hair Metal”.

:)

Skip is part of the Apple Radio experience. Sonos does it in the app just fine like it does for curated Amazon Music stations. Just that Sonos and Alexa can’t. Seems well documented on many threads here. Alexa on Sonos can’t skip or go to next song.

I'm in the UK. Been able to skip 1 song in about 100 attempts over the last several days. Works on other devices just not sonos. This is a sonos problem.

If you use the sonos app to skip songs on amazon music it won't either. You have to go on the amazon music app and select a different song. 

I have Amazon Prime music and I listen to a station called Lounge & Bar and another called Chillout & Ambient through the Sonos app, and you can skip songs in both, and rate songs ‘thumbs up’ or down and the station will immediately skip it and give a message in Sonos saying it won’t play songs like that on the station. I really like that feature as when listening to Apple Music stations or playlists in Sonos you can’t love/thumbs up a song. That is a neat integration that only appears for me in Sonos from Amazon stations or albums.

Go into sonos app. Go to services where amazon music is. There was update and reauthorised the account and all working now.

Edit: well it it worked for a bit. Back to not skipping now. 

That won’t/doesn’t fix my issue as I’m getting the error in Apple Music too.

Hi.

I can't test on Apple Music as I don't use it. All my testing has been on Spotify, perhaps the issue is Music Service specific?

This actually seems WORSE today.

Alexa play ‘music’ works

Alexa ‘stop music’ works

Alexa ‘pause music’ works

Alexa ‘resume music’ totally doesn’t work at all

Alexa ‘play’ (when attempting to resume doesn’t work)

Alexa ‘play music’ (when paused) starts a new station or a random song

Alexa ‘next’ or ‘Alexa skip song’ doesn’t work on playlists or Apple Music stations.

Previously I could at least start music playing, then say ‘pause music’, take a call, then say ‘resume music’ and it worked fine.

I don’t know how many times I can re-enable skills, re-authorise services and go in circles looking for four basic commands to work consistently and reliably. This is all I want Alexa on my Sonos One to do:

Play music

Pause music

Resume music

Skip this song

Is that too much to ask from both Amazon and Sonos to deliver consistently? This is the most simple of all the things you want a smart speaker to do and they are totally random and failing on the integration.

Using the app I am fine, but the whole point of integrating Alexa into my Sonos Move and Sonos One is to enable me to say play music, pause music, resume music, skip a song.

I have integrations with my smart lighting that work effortlessly and they cost a LOT less than my sonos gear.

I am in the US.

Problem still persists.

I have uninstalled and reinistalled all apps. I have disabled and enabled all skills. Nothi g works. 

At times it appears to get worse and alexa qont respond to other commands.

Problem only exists on sonos not amazon/alexa devices

WHERE IS SONOS????? I THOUGHT THOS WAS THERE FORUM TO PROVIDE INFORMATION.

“Problem only exists on sonos not amazon/alexa devices”
 

sadly for me it’s on my echo dot and my echo show, as well as my Sonos One and Sonos Move. Sonos and Alexa are just awful together, no matter which device I use to simply ask Alexa to do basic stuff like after asking Alex to pause (which works) then asking  “resume music” or “skip song” totally fails. It’s no better from the dot or the show devices when using them to ‘control’ Sonos. I say ‘control’ in quotes ironibecause there’s no control!