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Contributor I
December 20, 2020
Answered

Sonos Skills in Alexa India account

  • December 20, 2020
  • 31 replies
  • 3109 views

Can you please provide me information if Sonos is actively working on creating skills for Alexa India Account. If yes, whats the target completion date. If not, is there any other way I can add Sonos skills in Alexa India account or connect echo dot to Sonos Playbar?

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Best answer by Paul A

Hi @tanujh007.

Welcome to the Sonos community and thanks for reaching out to us. This is still currently a feature request. Let me help you out with this feature request.

Let me share with you the guide about Amazon Alexa availability on Sonos. Currently, India is not supported yet. However,  I will be more than happy to send this to our engineering team to take a look into. I would recommend subscribing to this thread and our announcement topic for any feature releases and updates as you will not receive any direct messages from our engineering team. All feature releases, feature updates, and bug fixes will be announced on the provided link.

Please feel free to let us know or create a topic if you still have further questions or concerns. We highly value all feedback and feature requests.

Thanks,

31 replies

Contributor I
October 18, 2021

Please provide Alexa link to sonos in India. I use Sonos and love it. But cannot use its potential because of no link with Alexa.  Can you tell him a what steps are taken to resolve this issue. Thanks

thunderboltsid
Lyricist I
January 10, 2022

For what it’s worth, here’s another plea to Sonos product management for prioritising the release of Alexa skill on the Indian skill store. The most basic use case is really just having my echo devices play music on my Sonos speakers. e.g. saying “Alexa, play music in the living room” and having the music play on the Sonos speaker group instead of the echo device in the room (Alexa allows setting a default speaker for music playback in each room) - This has worked on my Heos speakers in India since 2017 but does not on my Sonos speakers. 

Sid
Lyricist I
April 13, 2022

Sadly, I have been fooled by Sonos, and Amazon India. Wish I had seen this thread earlier.

After purchasing from Amazon, I immediately asked for exchange the speakers with something else, but Amazon India denied. I purchased from Amazon Inda authorized seller Appario Retail Private Ltd.

Please Sonos and Amazon India don't fool people. 

Lyricist I
September 24, 2022

Sonos Team,

 

any update on the availability of Alexa for India ? 

Lyricist I
January 7, 2023

I have been planning to buy sonos now hearing the response... I am wondering if Sonos is actively looking for Indian Market, i would like to know the Alexa and Google assistant support availability in India 

Ken_Griffiths
January 7, 2023

I have been planning to buy sonos now hearing the response... I am wondering if Sonos is actively looking for Indian Market, i would like to know the Alexa and Google assistant support availability in India 

Google Assistant availability is shown on this Support Page:

https://support.sonos.com/en-us/article/google-assistant-availability-on-sonos

Amazon Alexa availability is shown on this Page:

https://support.sonos.com/en-us/article/amazon-alexa-availability-on-sonos

You can either monitor those pages (perhaps) for announcement/updates, or you can contact/chat to Sonos Support via this LINK, although you are probably best to speak to Google and/or Amazon to let them know of your interest, as such things are probably driven by customer demand aswell as the required infrastructure.

January 7, 2023

@Swaminatha vijayaraj ; realistically, your only hope is if you get products on which Sonos Voice Control works - that is a Sonos feature that does not need Alexa skills and is made available globally. I do not see that Alexa skills will ever be available in India because those need Sonos to match Amazon server infrastructure physically located in and dedicated to India/South Asia geography and I do not see Sonos ever doing that. It has nothing to do with Amazon or Google like people here like to claim.

I can’t help more with the SVC feature - I do not use it nor am I waiting for Alexa skills since all my Sonos kit has line in jacks to which I have wired Echo front ends, and I now use Sonos only as dumb electronics - which function it renders exceedingly well.

But all this works for me because I do not use soundbar solutions for TV since I dislike all of them.

Contributor I
May 14, 2023

Hi,

I am using Sonos arc and pair of one sl, but

Alexa not supported in India, Alexa support with arc coming or not in India 

Airgetlam
May 14, 2023

Alexa support is determined by Amazon, not Sonos. In order to offer Alexa in India, Sonos must get authorization from Amazon, they are not legally allowed to add it on their own. Any schedule of said authorization would be held by Amazon. 

Bruce
controlav
Lead Maestro
May 14, 2023

Alexa support is determined by Amazon, not Sonos. In order to offer Alexa in India, Sonos must get authorization from Amazon, they are not legally allowed to add it on their own. Any schedule of said authorization would be held by Amazon. 

I’m not sure I buy this entirely. When I did my Alexa skill for Sonos, I added Indian support without any special permissions from Amazon (other than the usual submission process). Their developer tools made it much more painful that simply hitting a checkbox for “in-in”, and testing it from the USA was a gigantic PITA. In the end the biggest problem was latency: my Alexa server was on the west coast of the USA, and Indian home networks and internet were slower than expected, which made the whole transaction often timeout. Sonos have a lot more resources them I do so could put a server in south Asia to fix some of those issues, but there could be other blockers, both technical and legal.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.