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Contributor I
Jul 10, 2022 2:40 AM UTC
Answered

sonos skill disappeared from alexa in Brazil

We know sonos is VERY slow on making alexa and google i) available in other locations (even if in english) and ii) in local language.

but today all of the sudden the sonos skill just disappeared from the amazon skill store.

i can install alexa on my beam, she will say hello, but when i call the service, the beam goes into listening mode for a bit and nothing happens.

 

anyone else facing the same issue?

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Ken_Griffiths
Jul 10, 2022 12:22 PM UTC

Perhaps see the ‘Alexa on Sonos’ availability support page here:

https://support.sonos.com/s/article/3505

4 replies

106rallye
Jul 10, 2022 9:47 AM UTC

Is it Sonos that is doing this, or Amazon?

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Ken_Griffiths
Jul 10, 2022 12:22 PM UTC

Perhaps see the ‘Alexa on Sonos’ availability support page here:

https://support.sonos.com/s/article/3505

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ProchnoAuthor
Contributor I
Jul 11, 2022 7:08 PM UTC

Is it Sonos that is doing this, or Amazon?

Likelly sonos, that has enforcement over the skin and the rest.

 

Perhaps see the ‘Alexa on Sonos’ availability support page here:

https://support.sonos.com/s/article/3505

I think the first part of my message kind of addresses that. Its not, and has been a request for over 3 years already...

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Ken_Griffiths
Jul 11, 2022 8:13 PM UTC

Perhaps contact/chat to Sonos Support Staff via this LINK and see what they say.

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