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Contributor I
July 10, 2022
Answered

sonos skill disappeared from alexa in Brazil

  • July 10, 2022
  • 4 replies
  • 157 views

We know sonos is VERY slow on making alexa and google i) available in other locations (even if in english) and ii) in local language.

but today all of the sudden the sonos skill just disappeared from the amazon skill store.

i can install alexa on my beam, she will say hello, but when i call the service, the beam goes into listening mode for a bit and nothing happens.

 

anyone else facing the same issue?

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Best answer by Ken_Griffiths

Perhaps see the ‘Alexa on Sonos’ availability support page here:

https://support.sonos.com/s/article/3505

4 replies

106rallye
July 10, 2022

Is it Sonos that is doing this, or Amazon?

Ken_Griffiths
July 10, 2022

Perhaps see the ‘Alexa on Sonos’ availability support page here:

https://support.sonos.com/s/article/3505

ProchnoAuthor
Contributor I
July 11, 2022

Is it Sonos that is doing this, or Amazon?

Likelly sonos, that has enforcement over the skin and the rest.

 

Perhaps see the ‘Alexa on Sonos’ availability support page here:

https://support.sonos.com/s/article/3505

I think the first part of my message kind of addresses that. Its not, and has been a request for over 3 years already...

Ken_Griffiths
July 11, 2022

Perhaps contact/chat to Sonos Support Staff via this LINK and see what they say.