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Trending Lyricist I
Oct 13, 2017 6:58 PM UTC
Question

Sonos One update trouble

New Sonos One won't update, I'm looking for some help please - keep getting error message 30 on them both
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    32 replies

    Lyricist III
    Oct 21, 2017 7:22 AM UTC
    Exactly the same experience. I randomly checked last night and was able to download the software. Admittedly haven’t played around with it too much yet but I noticed the flash briefing is just blank. I’ll take a closer look today but think you need to set up which news source you want your flash briefing to come from. I.e bbc etc. Also Alexa kept thinking I was in Washington so kept giving me weather updates from there. Tried again this morning and all sorted. Good luck
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    Trending Lyricist I
    Oct 21, 2017 7:23 AM UTC
    I managed to change the locations, had to do it for all the speakers in the Alexa app - I've got feeds in my daily briefing but it just won't work!
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    Lyricist III
    Oct 21, 2017 7:25 AM UTC
    That’s worrying as the news feed is one of the main things I will use. Hopefully just a teething issue. Maybe it’s just be but the quality of the speaker seems to have improved too.
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    Trending Lyricist I
    Oct 23, 2017 10:10 AM UTC
    Sad times according to Sonos UK re the daily briefing -

    Hi Steve, thanks for reaching out. Flash briefings are something we are looking to bring to our customers at a later date along with some other improvements such as controlling Spotify through voice with your Sonos One. We'll be sure also to share your interest in seeing this feature come to Sonos as soon as possible with the rest of our team.
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    Ryan S
    Retired Sonos Staff
    Oct 24, 2017 12:17 AM UTC
    Hi Steve, thanks for reaching out. Flash briefings are something we are looking to bring to our customers at a later date along with some other improvements such as controlling Spotify through voice with your Sonos One. We'll be sure also to share your interest in seeing this feature come to Sonos as soon as possible with the rest of our team.

    I can confirm this, it's coming. However, I would like to add that the Flash Briefing is really high up on our list. I'd expect to see it pretty soon, but I can't share an actual date just yet. There's still some work and testing to be done.
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    Contributor I
    Oct 24, 2017 6:24 PM UTC
    My system consists of a Play Bar, a SUB and a pair of play 1's in my lounge. Additionaly a Play 3 in my dining room and a Play 1 in my bedroom. Stupidly I got excited and ordered a Sonos One without researching and assuming .....Like I'll remove one of the Play 1's in my lounge and substitute the Sonos one which would be really cool to have that voice control. Nooooo! you can't stereo pair a Play 1 with a One.....What! that's ridiculous. And of course.... "Alexa what's the news". "Hears a flash briefing" Silence.....what! again. Surely this is Alexa and should be able to do everything my Amazon Dot can does! Oh I'm in the UK and it's 19:21 but my One says it's 11:20am. I've checked the time/date in the App for the One and it's showing correct for my location. Guys I've finished buying Sonos speakers. I can't afford to buy another Sonos One to make a stereo pair.
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    Trending Lyricist I
    Oct 24, 2017 7:50 PM UTC
    You have to change the time in the Alexa app
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    Contributor I
    Oct 26, 2017 11:32 AM UTC
    Thanks did manage to work it out.
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    Nando010
    Chromatic Producer I
    Oct 26, 2017 1:48 PM UTC
    Cannot change the time on mine no matter what.
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    Trending Lyricist I
    Oct 26, 2017 1:50 PM UTC
    Are you trying on the Alexa app? I had to change all mine separately
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