Sonos One update trouble

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New Sonos One won't update, I'm looking for some help please - keep getting error message 30 on them both

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chicks

How did you get your hands on a Sonos One? They aren't shipping yet...

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stevet1811Author

Trending Lyricist I

I thought that might be the first response I got - I ordered 2 x one and a play 3 - the ones both turned up today! I was shocked as it said id be getting them on the 24th October

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chicks

Cool! Lucky you...

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stevet1811Author

Trending Lyricist I

well not really cos they don't work 😃

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chicks

https://en.community.sonos.com/troubleshooting-228999/unable-to-update-error-30-5743102

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jgatie

well not really cos they don't work :D

Software for the Sonos One will not be released until Oct. 24, since the unit was not supposed to be sold before then. A few have seem to be out there because some retailers messed up.

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stevet1811Author

Trending Lyricist I

Ah ok thanks - was worried that might be it! I'll just sit and look at them then for a bit!

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nipper90

Lyricist III

I have just received the new Sonos One too and experiencing exactly the same problem! Very very frustrating!!!

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