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Enthusiast II
October 24, 2017

Sonos One...stop alexa wake sound?

  • October 24, 2017
  • 24 replies
  • 1736 views
Hi,

I can’t seem to find the setting anywhere so does anyone know where the setting is to stop the wake sound when calling Alexa on the sonos one?

Many thanks,

Dan
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    24 replies

    danielkeaAuthor
    Enthusiast II
    November 3, 2017
    Still no answer on this... Sonos still not replied to my email, tweet or Facebook message.
    Lyricist I
    November 4, 2017
    Agreed, the "Start of Request" sound should be off by default. I find it quite annoying.
    Lyricist I
    November 11, 2017
    +1 a toggle for the wake sound would be appreciated
    Ryan S
    Retired Sonos Staff
    November 15, 2017
    Still no answer on this... Sonos still not replied to my email, tweet or Facebook message.
    We don't have any specific plans announced on this one, but I'll make sure to pass your request on to the team. Since there isn't an obvious light change, the chirp is to let you know the Sonos One heard "Alexa".
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    Lyricist I
    November 19, 2017
    If you are listening to music when you say Alexa the lowered volume of the sound is enough for me as an indication that the wake word has been heard. Wake sound really not required
    Lyricist I
    December 2, 2017
    This is one of the 2 annoyances I have with the Sonos One right now. There needs to be an option to remove the wake sound!
    Contributor I
    December 5, 2017

    Since there isn't an obvious light change, the chirp is to let you know the Sonos One heard "Alexa".


    You mean like the bright white light in the middle of the top of the thing lighting up when I say "Alexa"? Even if I've got the status light switched on it glows much brighter when you're talking to the thing.

    Give us the ability to shut this silly sound off!
    Lyricist I
    December 6, 2017
    Yes the wake sound is really annoying. There needs to be a setting to turn it off.
    Avid Contributor I
    December 6, 2017
    Whew! Glad I didn't have to create this topic. Just got the ONE and feel slightly bummed that I was told ONLY 2 features of Echo were not available with ONE. I took that to mean skills. Big mistake. Anyway the wake sound is driving me nuts. I have to keep stopping and waiting for it to finish and spent way too much time trying to figure out how to kill it. Hurry please.
    Contributor I
    December 6, 2017
    Whew! Glad I didn't have to create this topic. Just got the ONE and feel slightly bummed that I was told ONLY 2 features of Echo were not available with ONE. I took that to mean skills. Big mistake. Anyway the wake sound is driving me nuts. I have to keep stopping and waiting for it to finish and spent way too much time trying to figure out how to kill it. Hurry please.

    Yeah, between this and the fact that it's so sensitive to background conversations (it activates constantly when nobody is saying "Alexa"), I couldn't take it any more. I called up Sonos today and started my RMA.

    To be brutally honest, Sonos released an unfinished product in the Sonos One. How this thing made it out of their QA process without blocker PR's being raised over stuff like the overly-sensitive nature of its listening and the "bonk" every time you start talking to Alexa speaks to the (poor) quality of the resources they put on the job.

    Their support even suggested I do the Alexa voice training procedure like you can do with an Echo. Oops, that's yet another unimplemented feature in the Sonos One.