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Enthusiast II
Oct 24, 2017 3:07 PM UTC

Sonos One...stop alexa wake sound?

Hi,

I can’t seem to find the setting anywhere so does anyone know where the setting is to stop the wake sound when calling Alexa on the sonos one?

Many thanks,

Dan
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    24 replies

    Master T
    Prodigy I
    Oct 24, 2017 10:43 PM UTC
    No setting for this that I can find, but I find the sound both annoying and unnecessary. I would definitely prefer to see this become an option. It's bad enough they added the wake sound, but what a strange and clunky choice. It sounds like an error tone.
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    danielkeaAuthor
    Enthusiast II
    Oct 25, 2017 6:24 AM UTC
    I agree with you 100%...the sound is annoying and on the echo devices you can turn this off. The problem with this sound on is that it misses the full command as it doesn’t hear the full request as the sound plays. I REALLY want to be able to turn this off. I have to say the microphone light being on is also very annoying.
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    Contributor I
    Oct 25, 2017 7:32 AM UTC
    I agree with you 100%...the sound is annoying and on the echo devices you can turn this off. The problem with this sound on is that it misses the full command as it doesn’t hear the full request as the sound plays. I REALLY want to be able to turn this off. I have to say the microphone light being on is also very annoying.

    Totally agree with all points - i would prefer that the microphone light be lit only when not listening - ideally in red (if possible) to match the alexa devices.
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    danielkeaAuthor
    Enthusiast II
    Oct 25, 2017 7:45 AM UTC
    Yes that is what I thought too...the mic light in red when not in use and not lit when in use. It was distracting in the Bedroom last night and I know I could have turned it off but then it kinda defeats the object of it.
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    MikeV
    Oct 25, 2017 12:49 PM UTC
    That's the same wake sound that Amazon's own devices use. Though Amazon does have a setting to disable the sound. Not sure why Sonos didn't include one as well.
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    The S in IOT stands for Security.
    Master T
    Prodigy I
    Oct 25, 2017 2:34 PM UTC
    @MikeV ... You're right, that is the same sound. Funny, having owned several echos and dots from the earliest releases, I don't remember having ever heard it before or remember turning it off, but the option is there and I must have used it. Still seems an odd choice of wake sound, but apparently that's on Amazon not Sonos. Nevertheless, I hope Sonos will give us the option to disable or change the wake sound.
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    jgatie
    Oct 25, 2017 2:35 PM UTC
    By default it is turned off on Echo devices.
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    Master T
    Prodigy I
    Oct 25, 2017 3:02 PM UTC
    @jgatie ... yeah, I get that. But I'm not usually one to leave any option untested. ?
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    Lyricist III
    Oct 25, 2017 4:22 PM UTC
    RE: microphone light, simply use a black sharpie to mark over it. You can always wipe it off later...
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    danielkeaAuthor
    Enthusiast II
    Oct 26, 2017 7:11 AM UTC
    Will this be a feature added...to turn off the sound? I have emailed support but no answer?
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