Sonos One stereo pair

Forum|Forum|8 years ago
January 5, 2018
8 replies
1293 views

Hi I have a pair of One's , one is in the living room and the other is in the dining room. Sometimes when I ask Alexa a question they both answer or one will answer followed by the other a few seconds later.
Any ideas how I can rectify this so only one answers?
Thanks

Stereo Pair

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Best answer by UKMedia

Can you check that the small white round light is displayed on the top of the Sonos One? If not the mic is turned off, just touch the mic symbol to toggle back on.

UKMedia

The process that they should follow is for the Amazon server to determine which device received the clearest command and mute the other one, although sometimes more than one will chime. Can you disable and then enable the Sonos skill in the Alexa App>Skills>Your Skills>Sonos

Remember: Sometimes Red Wine helps :)

S

seanydAuthor

Contributor I

Thanks for the reply. I will try it after work.

J

John B

Do you really have a stereo pair located in different rooms?

S

seanydAuthor

Contributor I

Yes but it is adjoining rooms in an open plan style so the speakers are not too far apart.

J

John B

You may get a better distribution of sound from grouping rather than pairing but it's your call.

C

cdmcmillon

Contributor I

I have 2 One's set up as a stereo pair in my living room, one of them, no matter how close I am to it never answers when I address alexa. Any ideas?

UKMediaAnswer

Can you check that the small white round light is displayed on the top of the Sonos One? If not the mic is turned off, just touch the mic symbol to toggle back on.

Remember: Sometimes Red Wine helps :)

C

cdmcmillon

Contributor I

That was it! Mic was off. Thanks!

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