Skip to main content
Contributor II
December 26, 2017

Sonos One alternate Alexa "wake word" change

  • December 26, 2017
  • 68 replies
  • 22433 views
I was going to buy a pair of Sonos ones when they first came out but the inability to change the "wake word" from Alexa was a deal breaker for me as I already have a multi-room Sonos/Echo/Alexa Home autmation setup in which I use the "wake word" "computer". Therefore any expansion to my existing setup has to also have the abilty to alter the "wake word" to "Computer" as with the Echo/Echo dot. Has this issue now been addressed? If not, can this issue please be addressed in a future update to allow the Alexa Wake word on the Sonos One's to be changed from "Alexa" to "Computer"?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

68 replies

Lyricist I
August 27, 2018
It’s a deal breaker for me. If you want people to pay an extra $100 for alexa integration then it better be feature-compareable with a $29 echo dot. Two Sonos One’s getting returned tonight.
Lyricist II
September 21, 2018
Very frustrated with everybody else that this was not thought through before launch of this product. I essentially have a device that is unusable, since my wake word though the house is echo
Lyricist III
September 22, 2018
Welp, looks like Amazon will be releasing a high-fidelity speaker soon, and I bet it can wake with words other than "Alexa": https://www.amazon.com/All-new-Echo-Plus-Bundle-Philips/dp/B07H1D6821/ref=redir_mobile_desktop?_encoding=UTF8&ref_=ods_gw_dg4_ha_lr_092018
Lyricist III
October 15, 2018
I finally figured out how to change the wake word- When Google Assistant support is released, we'll finally get "OK, Google" as a new wake-word! \o/

Can't wait!
Lyricist I
October 30, 2018
Hey Sonos, why can't we do this? I have lots of relatives/friends with the name Alex (and variants). Please let me call it "Computer" on my One!
melvimbe
October 30, 2018
Has Amazon allowed non-Echo products to use different wake words yet? As far as I know, that's still the case.
Danny
Lyricist I
December 9, 2018
I think this may be a deal-breaker for me as well. There is no good reason for Amazon not to allow all Alexa-enabled devices to have the same functionality through the app that its own devices have. Reasons like these made me decide to cancel my Prime membership as well and I haven't regretted that one bit. Sonos should demand more from its business partners.
BCM
December 9, 2018
Has Amazon allowed non-Echo products to use different wake words yet? As far as I know, that's still the case.

In this quote from nine months ago earlier in this thread, yes they have. Of course, Sonos has done nothing about it. Stilll a problem when my niece Alex comes to visit or calls.


In a promising development, the requirement now says this:

“2.1. Your product SHALL only use approved Amazon Alexa wake words, such as "Alexa".”

So it sounds like any of the standard wake words should work now! Sonos..... your move?
Contributor I
December 22, 2018
What an incredibly stupid thing to have not implemented! Come on Sonos...get with the program. I just took mine out of the box and got it going. This is the first thing I tried to change. The problem with using "Alexa" as the wake word is every damn Amazon commercial that comes on either the TV or radio will wake a device up. We need a least one other good option. I use "echo" on all my Dots. I'm not sure why Amazon is so restrictive on wake up words to begin with, but to limit us to the one and only default is inexcusable!
Renowned Enthusiast II
December 29, 2018
Just got a sonos beam, hoping Sonos read these forums and get this implemented soon, key feature for me.