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Contributor II
December 26, 2017

Sonos One alternate Alexa "wake word" change

  • December 26, 2017
  • 68 replies
  • 22447 views
I was going to buy a pair of Sonos ones when they first came out but the inability to change the "wake word" from Alexa was a deal breaker for me as I already have a multi-room Sonos/Echo/Alexa Home autmation setup in which I use the "wake word" "computer". Therefore any expansion to my existing setup has to also have the abilty to alter the "wake word" to "Computer" as with the Echo/Echo dot. Has this issue now been addressed? If not, can this issue please be addressed in a future update to allow the Alexa Wake word on the Sonos One's to be changed from "Alexa" to "Computer"?
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68 replies

Chris
Lead Maestro
March 25, 2018
A sonos wake word that directly tied to a speaker would be very cool.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Lyricist I
April 3, 2018
Just started my Sonos collection with a pair of One's but being unable to change the wake word is a big disappointment. We have Echos & dots around the house & intended to change the Sonos wake work to prevent clashes but sadly this does not seem possible yet. Is this something that is planned and if so when?
Lyricist III
April 11, 2018
Sonos wake word would be Amazing.

I think Amazon are actually missing a trick with this one since it's showing their platform infrastructure to be lacking.

Voice AI has become a heavily competitive space, and Amazon need to be able to provide first class integration with their partners in order to maintain their head start.
Lyricist I
April 21, 2018
I am also hugely disappointed by this, discovered only after purchase. It means that the integrated Sonos One solution is worse than the Echo Dot plus Play:1 solution for those of us who cannot and do not use the Alexa wake word elsewhere. This is a major let down - a first for me with Sonos.
Lyricist I
April 24, 2018
I'm regretting my Sonos One purchase for this very reason. I have two Sonos One speakers mounted to the wall across from my television. You'd be amazed at how frequently words and sounds that remotely sound like the word "Alexa" cause the Alexa function to activate. Sonos or Amazon should offer a plethora of wake words from which users can choose. I'm sure many of my friends have been dissuaded from buying Sonos speakers for the same reason. This should be an easy fix. 😠
Lyricist I
April 27, 2018
I would also like the ability to change the wake word
Lyricist II
June 6, 2018
Yeah - I have a daughter called Alexa and I've just got her a Sonos One (rest of the house is "Echo") - please address!!
Lyricist I
June 22, 2018
I'd really like to call my Alexa/Sonos One "Computer" so, I too, suggest a fix.

Plus I have a friend named Alexa, so when she comes over, I have to call her "Sonos One"
Lyricist I
July 13, 2018
Just adding my voice to the thread. Would like to be able to change the wake word. Thanks Sonos
Lyricist I
July 14, 2018
I have 6 Amazon Echo Dots throughout my house that I call "Echo". I bought a Sonos One but returned it immediately when I discovered that I could not change the wake word from "Alexa" to "Echo". I will buy Sonos One again immediately when this feature becomes available.