Contributor I

SONOS ONE - ALEXA support BELGIUM

Forum|Forum|8 years ago
February 28, 2018
21 replies
4821 views

Hi
I am since +/- 5 years a pretty heavy SONOS user and since one year I used ALEXA.
Alexa is since some months 100% supported in belgium
I sold my ALEXA speaker and bough me some SONOS one's to add alexa controls in some of the rooms.... unfurtunately it seems SONOS team didn't follow the integration track of ALEXA???
Why isn't there ALEXA support on the ONE's yet in belgium and many other countries where ALEXA is already supported by amazon?! I just flushed 900euro on extra Sonos ONE speakers which only behave as PLAY1 speaker since I can't use voice commands ;-(
A very unhappy premium customer...

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A

arnaudvdc

Lyricist I

You can by the way just fake your location in your settings, then it works. Not really an acceptable way of working, but it kind of solves the problem. can you tell us how to do that?

S

SteveVandegaer

Lyricist I

Feeling sad

B

btenius

Lyricist II

Can somebody from SONOS contribute to this thread?

Edward R

Retired Sonos Staff

Hi. I did post an answer earlier on in this thread - though I understand this did not include tips on how to bypass our geographical limitations. I'm not not really in a position where I can advise as to how to do this - I'm sure you understand. Somebody else will likely post the solution.

Try searching our articles for help with your question: https://www.sonos.com/en/support

B

btenius

Lyricist II

Oh Ed I just see that you are a sonos rep:-).
Does this mean I can get an Amazon dot, connect to the sonos and use it as such until the sonos play one is also connected in Belgium?

Stuart_W

World-Class Superstar

Oh Ed I just see that you are a sonos rep:-).
Does this mean I can get an Amazon dot, connect to the sonos and use it as such until the sonos play one is also connected in Belgium?

If you update your Sonos profile to say you reside in the UK then it will work (Not sure about France). Plus you may have other streaming services that won't work via Sonos if Sonos thinks you actually are in the UK

Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2

G

Ghostface9

Lyricist I

Just bought 2 new sonos one's but just found they dont have new functionallity since this voice control is not working in belgium ! This sucks... Could have bought the old play 1's and saved some money...

B

btenius

Lyricist II

I set up as a region Germany for both Sonos and Alexa. The language i changed back to English. All good now...

A

axel.dolislager

Lyricist I

After almost a year, and this still isn't resolved yet?
I've bought the Sonos One for it's voice assistant a year ago, but still all it can do is nothing more than the other sonos products?
I'm getting very dissapointed and frustrated... It would have saved me some money to pay for other things.
Since I'm just a student, working hard to get some money together and trying to spend it into quality tech that gives what the box says.

G

Geuk

Lyricist I

Triedand succeeded today toinstall Alexa on Sonos One in Belgium. Go to your Sonos profile and change not only the country to UK (in hour profile and also on the left of the website) but also the language to English. Then go to your Sonos app and add a voice assistent. Works like a charm!

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