Skip to main content
Trending Lyricist I
November 29, 2017
Answered

Sonos One Alexa sports update

  • November 29, 2017
  • 25 replies
  • 967 views
When I ask Alexa (on the Sonos One only) for sports update, it replies "here's your sports update" then just stops. Never give any information like my echo dots do. Anyone else see this?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by Keith N
Understood. I tested this out in our lab here and it seems to be working on our side. If you do not mind, please give our support technicians a call so we can have a closer look at what is going on. Our contact information can be found here. We appreciate your patience.

25 replies

Lyricist II
January 2, 2018
Sports update worked for me this morning!
whsbussAuthor
Trending Lyricist I
January 2, 2018
Sports update worked for me this morning!

Confirmed!!
Master T
Prodigy I
January 2, 2018
Here as well!
Ryan S
Retired Sonos Staff
January 3, 2018
Sports update worked for me this morning!

Confirmed!!


Officially confirmed as well :)

We wanted to make sure the final bow was on it before letting you all know, but as of yesterday, you can get your Sports Update on the Sonos One.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Master T
Prodigy I
January 3, 2018
The only problem I'm experiencing is that the volume of the update itself, as opposed to Alexa's normal volume, is so low that I really have to "lean in" to hear the actual update. I suspect this may be an Amazon issue as I've noticed this on the Echo in the past, but for some reason it seems much more prominent on the Sonos One. (I just tried it on both again to compare and confirm). But either way, it's still progress!! :D

Thx.