Sonos One - Alexa issues

Really hard to find “Beta” on this. And this is all about selling Alexa built in. Sonos has amazing brand and not setting expectations in the merchandising cs Just selling more is a Brand erosion point.

https://www.sonos.com/en-us/shop/one.html

You keep repeating yourself, even after it has been explained. Once again, the hardware is not in beta, the Sonos skill for Alexa is. That's why the Sonos One sales page does not mention beta, and the Sonos Alexa skill announcement and the Sonos skill description page do state the skill is a beta. I really don't know how clearer it could be.

By the way, the Sonos skill for Alexa is in beta for my 2 year old Echo and 1 year old Echo dot, as it is for every other Alexa enabled device. Should Amazon be showing these items as "beta" on those sales pages too?

Echo and echo dot are bought for wholly different reasons vs a product promoted, sold and bought to play music powered by Alexa.

Yes i keep repeating myself as each of the replies miss this point that sonos is promoting The One as “buy me for Alexa + Sonos to Play music” and yet is only a beta product software w amazon music as you only get 1 song at a time.

Just to be clear, I have 4 Sonos Ones (upgraded all my Play:1s) and was fully aware of all limitations and the Alexa skill being beta before purchasing...

However... I have to agree with MB-Sound here...

The Sonos One is sold as having Alexa built in. Yes Alexa does work but it should be mentioned it's a beta and subject to some limitations. If this was sold as a voice controlled speaker (with Google and Alexa available for example) and Alexa was beta then it would be different but as it specifically states Alexa is included, it should state somewhere it's a beta.

Echo and echo dot are bought for wholly different reasons vs a product promoted, sold and bought to play music powered by Alexa.

Yes i keep repeating myself as each of the replies miss this point that sonos is promoting The One as “buy me for Alexa + Sonos to Play music” and yet is only a beta product software w amazon music as you only get 1 song at a time.

Agree to disagree. And beta or not, I get hours of continuous play from Amazon Music.

Just to be clear, I have 4 Sonos Ones (upgraded all my Play:1s) and was fully aware of all limitations and the Alexa skill being beta before purchasing...

However... I have to agree with MB-Sound here...

The Sonos One is sold as having Alexa built in. Yes Alexa does work but it should be mentioned it's a beta and subject to some limitations. If this was sold as a voice controlled speaker (with Google and Alexa available for example) and Alexa was beta then it would be different but as it specifically states Alexa is included, it should state somewhere it's a beta.

Please see this article from the Sonos web site which identifies the commands that work and those that aren't currently supported:

https://sonos.custhelp.com/app/answers/detail/a_id/4347?=KB4343

UK media.
I guess you’re signaling to me that no matter what the packaging says or marketing materials say a customer should just learn to search all articles and support groups to find utilization truth before they purchase...
Sounds like Packard Bell mate...

You expect packaging to denote beta software which is loaded from another company's app? So what do they do when tbe beta ends, re all everything to change the box?

Not sure if Im missing something here. Is this just an issue with playing music from Amazon? I have an Amazon Echo Dot that works fine with my Sonos system via my Spotify account.

Jgatie.
Thanks. Lol no - “Packaging” as in marketing material as in the web site.
Pretty easy to add and subtract content there 😉

Whatever. Say what you want about the marketing or packaging, the fact remains the Sonos One is not in beta, and the Sonos skill for Alexa clearly is. The rest? If you feel cheated. you should talk to a lawyer. Good luck.