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JDW712
Contributor I
Oct 23, 2017 8:33 AM UTC
Question

Sonos One Alexa is half baked - Smart Home doesn't work?

I didn't see this advertised anywhere but after setting up my Sonos One with Alexa it seems that any smart home devices do not work. All works perfectly with my echo dot but the Sonos Alexa is kind of a half baked approach.

Is that just me? Sonos admins please let me know if I'm doing something wrong.
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    36 replies

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    UKMedia
    UKMedia
    Dec 24, 2017 10:11 AM UTC
    So I have a Harmony Hub and can control from my Sonos One fine. The same voice syntax works from my Echo devices and Sonos One. And you can control music via the Sonos One?
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    Remember: Sometimes Red Wine helps :)
    sacha81
    Lyricist III
    Dec 24, 2017 12:30 PM UTC
    Yes Music control works fine. Maybe I need to wait some time and hope for a newer firmware.
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    UKMedia
    UKMedia
    Dec 24, 2017 1:46 PM UTC
    You could try disabling the Harmony skill and then re-Enabling.
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    Remember: Sometimes Red Wine helps :)
    sacha81
    Lyricist III
    Dec 25, 2017 7:33 AM UTC
    Already tried this multiple time, same with the Hue skill. Disable and re-enabled, on the app and on the Alexa-Website.
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    UKMedia
    UKMedia
    Dec 25, 2017 7:57 AM UTC
    The only thing I can think off then is to follow the steps I've listed in this post to rest the Amazon Alexa authorisation:

    https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-alexa-issues-6796539/index1.html#post16180399

    Merry Christmas 🙂
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    Remember: Sometimes Red Wine helps :)
    peteajr
    Lyricist II
    Feb 24, 2018 7:58 PM UTC
    I'm having no luck getting SonosOnew/Alexa and a recently purchased Echo Dot to discover smart home devices. I use Insteon devices via software/hardware provided by Indigo.com. Indigo has a plugin called Hue Bridge which is supposed to emulate this device but several attempts yield nothing.
    New Strategy: I will purchase an Insteon Hub 2245-222 which is supposed to directly communicate with Alexa (there is an Insteon skill that can be enabled). Hopefully that will cure my woes and I'll be happily controlling my lights and scenes. I'll report back.
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