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snevel
Contributor II
July 18, 2018

Sonos One: Alexa in Belgium

  • July 18, 2018
  • 30 replies
  • 6446 views
Hi, what's the reason why Alexa isn't working in Belgium? I'm ok with using Alexa in English until there's support for Dutch. I would say the limitation is the language setting, not the country/location. Just enable Alexa for English in Belgium and I'll settle with that until Dutch is supported. I can read there's a workaround by actually registering the products in UK/US ... so this is kind of pushing people to register products in the wrong way to have features enabled. Can't follow the logic in this.
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    30 replies

    Edward R
    Edward R
    Retired Sonos Staff
    July 31, 2018
    Hi, snevel. We're hard at work building up the Alexa Skill for Sonos while adding to it. When Alexa support is enabled in a new location, it takes some dedicated engineering work and testing to bring support to Sonos. We are committed to bringing Alexa voice control to Sonos in Belgium but don't have a timeline that we're ready to share just yet. Stay tuned for more.
    Try searching our articles for help with your question: https://www.sonos.com/en/support
      tealc28
      Lyricist I
      August 28, 2018
      Hi unbelievable !!!! Alexa not available in the Sonos product for Belgium !!!! And Google assistant as mentioned in the product specification !!!! Waiting for Sonos team reply !!!!
        ljo13
        Lyricist II
        August 28, 2018
        Hi guys,

        I live in Belgium and I have been using Alexa since October last year. Just order an Amazon Echo in Germany and use that one to create an account. In that way you can use Alexa on Sonos without any problems in Belgium 😉
          tealc28
          Lyricist I
          August 28, 2018
          That s the point i don t want to buy another device 😃
            Ollespappa
            Enthusiast II
            August 28, 2018
            There are backdoors. Use a British adress in the account at Sonos.com, UK in timesettings in the sonosapp and UK in the Alexa-app. Works here in sweden..:D
              hgc
              Contributor I
              November 20, 2018
              @Edward R - Do you have a timeline for Alexa voice control to Sonos in Belgium yet? It's coming up to Christmas and I would like to purhcase more Sonos products 🙂
                kbuggenhout
                Contributor I
                December 31, 2018
                there is no technical reason why alexa wont work with sonos. but it keeps blocking me from installing the sonos skill in my alexa device. region locked. you should not lock out regions just because of some false reason. like language. most of belgians speak very good english. there is no good reason that its not available. echo's and echo dots, even my DIY alexa app works like a charm in Belgium. but its frustrating not being able to link the skill to our alexa devices to work with sonos. and on top of that its even more ridiculous to stop the alexa function from working in the sonos one an beam ( which I was considering of buying, but having second thoughts now)
                  fico99
                  fico99
                  Contributor I
                  January 1, 2019
                  And I am still waiting for the Alexa Skill for Apple Music to be enabled in Belgium as well. Does anyone succeeded to get this working? I know it is already possible in the US. Is it maybe only working for Apple Music Subscriptions in the US? And when will this be enabled for Belgian customers. I have chosen Sonos over Bose mainly for the better support of streaming services. But I think that you are building up a very bad reputation on the voice controlled possibilities of the Sonos One. Sound quality is great and the AirPlay 2 feature has been improved with the Sonos System Update 9.3. Fingers crossed to get more voice recognition features enabled here in Belgium. Don’t mind that it is only available in English.
                  fico99
                  fico99
                  Contributor I
                  January 1, 2019
                  These are the error messages when you try to add the Apple Music skill in the Alexa App which is configured for the Sonos One.
                  kbuggenhout
                  Contributor I
                  January 1, 2019
                  @edward R

                  Hi, snevel. We're hard at work building up the Alexa Skill for Sonos while adding to it. When Alexa support is enabled in a new location, it takes some dedicated engineering work and testing to bring support to Sonos. We are committed to bringing Alexa voice control to Sonos in Belgium but don't have a timeline that we're ready to share just yet. Stay tuned for more.

                  it would of course be better to opensource the sonos API to controll sonos devices, or at least a subset. so that we can develop our own interfaces, for alexa/google/apple/...

                  why dont you not check on the locale /location like the spotify skill does. so we can enjoy integration with echo/alexa when these devices become available in any country. so you dont have to do anything. Its not difficult, I have done it myself, even the SDK example ASK can be installed wherever you can get alexa to work.

                  https://developer.amazon.com/docs/custom-skills/develop-skills-in-multiple-languages.html
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