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Contributor I
September 25, 2019
Answered

Sonos Move Alexa Voice Control not working

  • September 25, 2019
  • 22 replies
  • 31595 views
My new Sonos Move arrived this morning. It's set up and playing music from the Sonos App however, Alexa Voice Control isn't working. Microphone on Sonos Move is on (light on), speaker has been discovered by the Alexa App, and I've disabled and re-enabled the Alexa Sonos Skill. Still not responding to voice control.
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    Best answer by jgatie
    If this is your first Alexa enabled Sonos speaker, you need to add the Alexa Voice Control service to the Sonos app. See this link for details:

    https://support.sonos.com/s/article/3517?language=en_US

    22 replies

    106rallye
    April 17, 2020

    There must be something wrong with Sonos’ explication on how to install Alexa, when so many people miss this step in the proceedings…....

    jfranche
    Enthusiast I
    July 23, 2020

    There must be something wrong with Sonos’ explication on how to install Alexa, when so many people miss this step in the proceedings…....

    Agree.  I went a few months and didn’t realize that I didn’t have this enabled.