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Shanty
Contributor I
Nov 2, 2017 4:25 AM UTC
Answered

Sonos Alexa Integration India

I am form Mumbai, India. I have been using Sonos with Alexa integration till yesterday, until Amazon launched Alexa services in India. To get the local skills I had my Amazon marketplace for Alexa changed from UK to India and since then my Sonos skill for Alexa vanished.
I am unable to search Sonos skill on Alexa Skills page. On contacting Amazon, they replied that Sonos hasn't released the skill for India 😞.
Any clue how can I enable the Sonos skill for Alexa whilst having the location India.

Regards,
Shanty
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      Ryan S
      Ryan SAnswer
      Retired Sonos Staff
      Nov 11, 2017 12:37 AM UTC
      Sorry for the delay, we most certainly read every thread, but it's been so busy of late that it's difficult to keep up.

      I know you're hungry for news and eagerly awaiting any announcement or details from us. I don't have an official statement for you on support for the Sonos Alexa skill in India above what's already been said.

      Alexa support for Sonos is available in the United States, Germany, and the United Kingdom, and we're hard at work getting everything ready to bring the Sonos skill for Alexa to more countries. We haven't announced which countries are up next, but our aspiration is everywhere.

      I think it's important to remember that Sonos isn't currently sold directly in India. While we have some great customers like you guys, we have yet to officially enter India as a company. We're definitely interested and love that you are such early adopters, and clearly interested and involved. We'd love to bring Sonos to all countries, as well as Alexa support for Sonos. We’re working with Amazon on their Alexa expansion plans, and for that matter, with Google on theirs with Assistant, to bring voice control to Sonos everywhere we can.

      Stay tuned for more details!
      Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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      Kumar
      Nov 29, 2017 10:57 AM UTC
      What would you have bought in preference if you were to buy again today that would give you more than what Sonos does now?
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      VijayS
      Lyricist III
      Nov 29, 2017 2:45 PM UTC
      What would you have bought in preference if you were to buy again today that would give you more than what Sonos does now? BOSE sound touch with echo dot . As I mentioned earlier I bought this after returning Echo Plus , main purpose was to have AI based speaker. As Bose soundtouch enabled Alexa only an echo dot would have solved my problem. Now money on sonos wasted as Echo dot is on the way.
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      Kumar
      Nov 29, 2017 3:22 PM UTC
      I do have a Dot working with a Bose Soundlink Mini in one bedroom via BT, in addition to the play 1 speaker that was always there. There are still many things that the play 1 can do that the Dot+Bose cannot, that I would therefore never exchange for the play 1. And the 1 sounds better.

      Hopefully, the Bose can soon revert to purely travel use, once Sonos gets its act together...Soon..
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        VijayS
        Lyricist III
        Nov 30, 2017 3:22 AM UTC
        It is 2 month since iPhone 8 public release till now truplay tuning for iPhone 8 is not supported.
        I do not have any expectation on this company, seems it is heading the same route of blackberry and Nokia.

        https://en.community.sonos.com/controllers-software-228995/ios-11-and-trueplay-6790909
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        Kumar
        Nov 30, 2017 4:20 AM UTC
        That is a global issue on the one hand, and not a daily faced shortcoming on the other. But it does point to Sonos not having adequate resources to support both the marketing claims it makes for itself and for what isn't publicly stated - its global aspirations.

        One can only hope that the present CEO, that is ex RIM/Blackberry, has brought over the correct lessons learnt - that will NOT take Sonos down that path.

        Ryan: One month since Alexa/Echo were launched in India and no signs of Sonos Skills. Will it be sooner than the early 2018 promised for the later in the queue Canada? Will it be later? Only her hairdresser knows for sure...
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          Kumar
          Dec 2, 2017 12:57 AM UTC
          No responses for more than a couple of days - 10 actually - from Sonos to questions posed here in that time. Will the Community Managers charged with ensuring responses do the necessary please?
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          VijayS
          Lyricist III
          Dec 4, 2017 8:46 AM UTC
          Looks like vacation season already started in Sonos. No response, no app update no commitment. Voice service " Not available in your country" Its a month and 5 days since amazon started alexa in india, these guys still sleeping. Looks like some major issues within this team
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          Ryan S
          Ryan S
          Retired Sonos Staff
          Dec 5, 2017 1:03 AM UTC
          Ryan: One month since Alexa/Echo were launched in India and no signs of Sonos Skills. Will it be sooner than the early 2018 promised for the later in the queue Canada? Will it be later? Only her hairdresser knows for sure...

          As VijayS guessed, I did have a few days off. We don't have a public timeline to share regarding Alexa support for Sonos in India right now. As soon as one can be made available, I'll let you know.
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          Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
          Kumar
          Dec 5, 2017 1:08 AM UTC
          Ryan, much more useful will be making these skills available in line with the EXISTING commitment made by Sonos that is there even today on this site. As of now Sonos is in breach of promise.

          And if Sonos works in similar manner to US corporations I am familiar with, in another ten days it will effectively be curtains on 2017.

          Very disappointing state of affairs, the Alexa integration, unless one's world consists of just the oyster that is US/UK/Germany.
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          Kumar
          Dec 5, 2017 1:21 AM UTC
          Let me ask another question: in India, the only music service that Alexa will work on in the near future is Amazon Prime. For the India integration to be useful in a meaningful way, Amazon Prime will also have to be addable to Music services in Sonos. So will that ability be in place when the skills are released, or will that be another indeterminate wait after that release?
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