Sonos 1 microphone

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Is there a way to test if mic is working?

Mic light is on; Sonos settings show Alexa connected; Alexa app shows Sonos skill active but Alexa doesn’t respond.

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UKMediaAnswer

Both white lights are on. No response from Alexa

I suggest that you contact Sonos Support, this sounds like a defective unit.

Remember: Sometimes Red Wine helps :)

UKMedia

Hi

Please open the Alexa App>Settings>Alexa Privacy>Review Voice History. This will list all of the commands that Alexa has heard.

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Remember: Sometimes Red Wine helps :)

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PeakRangerAuthor

Contributor I

I’ve checked. Alexa hasn’t heard anything I said to the Sonos 1.

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UKMedia

Just to check, the status light is a white rectangular light. The mic light is a small round white light. Can you confirm that the light is on by touching the mic symbol and ensuring the round white is on then try ' Alexa, what's the time'.

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Remember: Sometimes Red Wine helps :)

P

PeakRangerAuthor

Contributor I

Both white lights are on. No response from Alexa

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