Skip to main content
Contributor II
October 31, 2017
Answered

Sleep Timer using Alexa - not working with Sonos One

  • October 31, 2017
  • 63 replies
  • 9437 views
Purchased a Sonos One to use with Amazon Alexa and have discovered that although I can listen to my favourite radio station, when I ask the Alexa to sleep after any number of minutes, and it acknowledges, the Sonos does not turn off. This feature works perfectly with the Amazon Echo and Dot (which I also own).
I have spoken with support who say that this feature is not currently supported however, as a result, I cannot keep the Sonos in my bedroom (where I bought it for), as I wake up every night now with the radio on in the background (which I don't want).
Does anyone have a fix or does anyone know IF Sonos are working on resolving this as they don't have any way of checking via the technical helpdesk nor can they automatically inform me when it does become available.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by Ryan S
Hi everyone, exciting news for you all. We've been working with the Alexa team on this one and as of a cloud update today the Sleep Timer function for Alexa on the Sonos One is now working as expected. You should hear the proper response, and music playing on the Sonos One from Audible, Amazon Music, Pandora, Deezer, TuneIn, or iHeartRadio should stop at the expected time.

63 replies

Contributor II
December 3, 2017
Hi is there an update on this issue? I notice sonos acknowledged it 29 days ago via Ryan S’s comment but I still experience this issue now
Contributor I
December 3, 2017
same here. please provide update on sleep timer functionality.
Ryan S
Retired Sonos Staff
December 4, 2017
We're still looking into this one with the team. There are two sleep timers at play here and they aren't linked. Sonos has a built-in sleep timer that can be turned on using the Sonos App, and there's also an Alexa sleep timer. The Alexa sleep timer isn't sending a command to Sonos players to stop that they recognize when the timer runs out. We're looking into this to see what can be done but don't have any specific details to share.

As to the message you posted above, Ontologue, I think they might have thought you were asking about using voice to turn on the Sonos Sleep Timer, as opposed to using the one within Alexa. In either case, it's good to have the request passed on to the team, which the technician did.

Thanks for asking everyone, and I'll let you know if I hear anything about the status changing here.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Contributor I
December 5, 2017
@RyanS Thank you for your reply. Yes, my issues are with the Alexa sleep timer. The Sonos app initiated sleep timer works as advertised. Thanks, Rob
Contributor I
December 9, 2017
It would be great to get the sleep timer to work through Alexa rather than having to set a sleep timer through the Sonos app which, for such a great piece of kit, is decidedly clunky! This is for me the last piece of the puzzle to make the Sonos one almost perfect
Lyricist I
December 13, 2017
Yes, please implement the sleep timer through Alexa. I want to walk into the bedroom and set the music and timer with my voice. Also Alexa gives finer granularity with its sleep timer. I would also love status on this must have feature. Thank You.
Prominent Collaborator II
December 18, 2017
We're still looking into this one with the team. There are two sleep timers at play here and they aren't linked. Sonos has a built-in sleep timer that can be turned on using the Sonos App, and there's also an Alexa sleep timer. The Alexa sleep timer isn't sending a command to Sonos players to stop that they recognize when the timer runs out. We're looking into this to see what can be done but don't have any specific details to share.

As to the message you posted above, Ontologue, I think they might have thought you were asking about using voice to turn on the Sonos Sleep Timer, as opposed to using the one within Alexa. In either case, it's good to have the request passed on to the team, which the technician did.

Thanks for asking everyone, and I'll let you know if I hear anything about the status changing here.
Ryan, it's a month since you said you were closing in on the issue, but it's still not working. Any update?

I ordered a Sonos One to use in the bedroom instead of an Echo, but remembered about this issue and checked. Lucky I did: order cancelled, I'm sorry to say.
Lyricist II
December 23, 2017
@dasym, it's in the works still. From what I've heard, they're closing in on the issue and I know it's high up on the list to be resolved as soon as it can be.

I just bought a Sonos One and the issue with the sleep timer is still not resolved. Is there an update on this? Disappointed as I wanted a second one for’the bedroom which I’m now holding off on.
Prominent Collaborator II
December 23, 2017
There is a work around to this if you have Android using the AutoVoice, Tasker and Macronos apps. It seems to work well and in a way is even better: you can fade the music gently rather than just having it suddenly stop.
Lyricist II
December 23, 2017
There is a work around to this if you have Android using the AutoVoice, Tasker and Macronos apps. It seems to work well and in a way is even better: you can fade the music gently rather than just having it suddenly stop.

Can you elaborate on this. Apologies but this is Chinese to me. I have a sonos one (Alexa btw is terrible at understanding requests for radio stations) and not sure where I would go for auto voice, taster/ macronos apps. Thank you.