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jetboatrich
Contributor II
Dec 1, 2020 12:15 AM UTC
Answered

Same Alexa account on S1 and S2 system?

I have both the S1 application and recently added S2 due to G3 Sub added to a room.  We use Alexa throughout the home and now cannot use it where S2 is being used?

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Ken_Griffiths
Ken_GriffithsAnswer
Dec 1, 2020 1:28 AM UTC

I believe that is correct, a user can only ‘link’ one Sonos Household (S1 or S2) per Amazon Alexa Account.
 

You would need another Amazon account when linking to a separate Sonos Household.

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3 replies

Ken_Griffiths
Ken_GriffithsAnswer
Dec 1, 2020 1:28 AM UTC

I believe that is correct, a user can only ‘link’ one Sonos Household (S1 or S2) per Amazon Alexa Account.
 

You would need another Amazon account when linking to a separate Sonos Household.

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jetboatrichAuthor
Contributor II
Dec 1, 2020 1:42 AM UTC

Thanks Ken, seems pretty silly, forced to use S2 and lose features

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    Bill_D
    Contributor I
    Dec 3, 2020 5:54 PM UTC

    I posted about this issue a couple days ago. It makes no sense why there cannot be 2 systems hooked up to Alexa at the same time. Spotify has no problem with 2 Sonos systems via its app. Logitech Harmony has a hacky second skill that allows adding a second Harmony hub to Alexa. 

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