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Contributor II
Jan 18, 2022 3:53 AM UTC
Answered

Ring does not work properly on sonos one

My Ring Doorbell, is not reported in my Sonos One via Alexa (Stereo Par) and it does on my Sonos One Second generation. Any Solution? I have noticed that for Alexa, the 1st gen is reported as a speaker and the 2nd Gen, as an Echo device. Is this last correct?

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    Lead Maestro
    Jan 18, 2022 6:58 PM UTC

    Whether Alexa classifies your Sonos speaker as an “Echo Device” or a “Speaker” is what will determine your ability to select the speaker as an “Announcement Device” for the Ring Doorbell.

    The Alexa app doesn’t see any of my Alexa-enabled Sonos speakers (Arc, One (Gen 1), Move) as an “Echo Device”. They are all classified as “Speaker” so they are not an option under “Announcement Devices”. And, unfortunately, there doesn’t seem to be a way to manually adjust this classification in the Alexa app.

    "Receive with simplicity everything that happens to you." - Rashi

    2 replies

    Lead Maestro
    Jan 18, 2022 6:58 PM UTC

    Whether Alexa classifies your Sonos speaker as an “Echo Device” or a “Speaker” is what will determine your ability to select the speaker as an “Announcement Device” for the Ring Doorbell.

    The Alexa app doesn’t see any of my Alexa-enabled Sonos speakers (Arc, One (Gen 1), Move) as an “Echo Device”. They are all classified as “Speaker” so they are not an option under “Announcement Devices”. And, unfortunately, there doesn’t seem to be a way to manually adjust this classification in the Alexa app.

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    "Receive with simplicity everything that happens to you." - Rashi
    Contributor II
    Jan 18, 2022 8:34 PM UTC

    Thanks GuitarSuoerstar. So far I make a workaround, mixing pairs One 1st gen a the other  2nd gen. Under this I have  notification in both rooms. Don’t like too much, but I need notification in both rooms. I hope no to lose any Sonos feature present or future. Regards

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