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Contributor II
Dec 18, 2017 5:29 PM UTC

Randomly playing music in the middle of the night

Since I added a SonosOne to my existing setup (I already had a 5 and two 3's in my living room, hooked to my Dot, and another Alexa in the house), I've had Sonos start playing music randomly in the middle of the night a few times. They have all been days where I had played a lot of music ... can't imagine how that is related, but it seems like more than coincidence. I live alone and have no pets, so nothing could be causing this - doesn't make sense.
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24 replies

UKMedia
Dec 18, 2017 5:35 PM UTC
Is this on a specific player?
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Remember: Sometimes Red Wine helps :)
MikeV
Dec 18, 2017 6:09 PM UTC
Do you have a neighbor that might have connected to your WiFi, and could be doing this as a practical joke? Did you set an alarm and possibly forget about it (or is it possible that someone else might have?)

Had you been giving commands to play music through Alexa? Did you stop the music through Alexa ("Alexa, stop [on room name]"), or through the Sonos app when you were done?
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The S in IOT stands for Security.
Lyricist I
Dec 18, 2017 8:39 PM UTC
You may have paused your music on the sonos units and not the dot.
If you are using the line-in input from the dot and hit the play/pause button on Sonos (or use the Sonos app) it will mute the speakers, However, if your dot keeps feeding music into the line-in of your Play5, then after a break between songs or a period of silence then Sonos sees it as a new line-in autoplay session.
To keep this from happening, make sure that you turn off your music through Alexa if you're using the line in.
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Lyricist I
Jan 23, 2018 3:47 AM UTC
Okay so I stumbled across this thread because I myself now randomly have this same exact thing happening. The music is only playing in my bed room (ugh!) and happens at any moment but typically after I’ve used the speakers. I’m most instances it’s after there has been the sound of rain playing to fall asleep. And every time it is the same few songs playing. In my case it’s very explicit rap music. Last night I fell asleep to rain and woke up at 2am to something about “gettin’ it”. I can’t figure this out! And like the original post I too have Alexa integrated into my set up through a dot.
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Airgetlam
Jan 23, 2018 4:48 AM UTC
So, have you checked if you have an alarm set in the controller app? i.e. is someone playing a prank on you? Do you have Spotify? Have you played anything from it recently? In order to "break" someone else's connection to your Sonos using Spotify, you have to play something from the Spotify app yourself, otherwise they'll be able to send music to you remotely.

You haven't mentioned what speakers you have. Do you have one that has a line in? Have you checked to see that whatever is playing isn't coming in via that?

Might be worth running a system diagnostic within 10 minutes of the next occurrence, and then calling in to Sonos to discuss the issue.
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Bruce
Contributor I
Apr 9, 2018 10:49 AM UTC
Were these problems ever resolved, since I had a similar problem last night.

I have a new Sonos ONE with Alexa. I fell asleep to a rain playlist being played in spotify on a sleep timer, but it came back on in the middle of the night (about 2am) and then again a bit later (about 4am).

I did have an alarm set, one by Alexa for 0730 and one in the sonos app for 0700. So neither should explain what happened.

Any ideas?

David
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Chris
Lead Maestro
Apr 9, 2018 11:35 AM UTC
best way to diagnose is submit a diagnostic from your controller...settings...advanced. Post the number here and Sonos can look to see what triggered the music start. You don't have cats do you - cat's love turning Sonos on.
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Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Contributor I
Apr 9, 2018 11:43 AM UTC
Thanks Chris, that's very helpful.

The diagnostics number I got in the controller under advanced settings is: 1982824233

Do I just wait for someone from Sonos to take a look, or should I contact support?

All best

d
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Contributor I
Apr 11, 2018 8:29 AM UTC
Thanks again, Chris, I've now been in touch with support about this. It looks like it's something to do with Alexa / the cloud, i.e. not Sonos's end of things, but they're looking into it to fix it, which would be nice since I would like to use Alexa rather than Sonos for sleep-timers and alarm.

All best

d
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Lyricist I
Apr 14, 2018 12:58 AM UTC
I also had this happen to me last night when asleep. Glad I'm not the only one who got woken up by it. Hopefully it gets fixed soon!
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