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Fosty74
Contributor I
October 24, 2017
Answered

Playing Spotify with Alexa on Sonos One

  • October 24, 2017
  • 24 replies
  • 18839 views
I just got my Sonos One today and am trying to get Alexa up and running. It is working with all of my home automation, Wink, Nest etc, but I can get Alexa to play anything on Spotify, which is my only music subscription service. She keeps saying “cannot play from Spotify music on that Device”. I have linked all of my accounts, and they show up as linked. I also do have a premium account on Spotify. Anyone have any thoughts? She does offer to set me up an Amazon music account when I just ask for a specific song or artist, then plays me a sample of the song.
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      Best answer by Ryan S
      I'm a couple weeks late, but if you missed it Spotify is now playing on Sonos through Alexa. Take a look here for details.

      24 replies

      Fosty74Author
      Contributor I
      October 24, 2017
      I do realize it it Alexa, typo when I asked the question.
      Ryan S
      Ryan S
      Retired Sonos Staff
      October 24, 2017
      Hi Fosty74, you can use both the Sonos App or the Spotify App to start playing music on Sonos from Spotify, but currently Alexa isn't able to start playing Spotify on Sonos. We're hard at work with the Alexa and Spotify teams to get that working, but it's not ready yet. Once music is playing, you can use Alexa to skip, adjust volume, or pause.
      Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
        Fosty74Author
        Contributor I
        October 25, 2017
        Thanks for the reply, I just got an email from Sonos with the same info. Alexa was not suppose to work in Canada but I was able to find a work around and getting it going. Since it was not to have Alexa, no info was supplied to Canadians about what it can and can’t do. So far it is working well other than the Spotify functionality that will come. One annoying thing is that I need a Spotify premium account to use Spotify on my Sonos, not Sonos’ fault but annoying that I need to spend an extra $10 a month to listen to Spotify on it.
        matiase
        Trending Lyricist I
        October 25, 2017
        Hoping the capability to start playing music on Sonos on Spotify be available via voice command........ especially on people who has only Spotify as their music service.
        franklaw
        Lyricist I
        October 25, 2017
        I do realize it it Alexa, typo when I asked the question.
        franklaw
        Lyricist I
        October 25, 2017
        Is that why when I ask Alexa to play a specific artist on a Sonos speaker It responds that it can’t find songs by that artist but it can find them when asked to do it without sending it to Sonos?
        zerreissen
        Lyricist III
        October 25, 2017
        Spotify can't come soon enough, it is also our primary streaming service.
        jgatie
        jgatie
        October 25, 2017
        Is that why when I ask Alexa to play a specific artist on a Sonos speaker It responds that it can’t find songs by that artist but it can find them when asked to do it without sending it to Sonos?

        Yes. Currently if you use the Spotify service on Alexa, it will not initialize play from Spotify on Sonos. Spotify support is expected by Christmas.
          yyzspecialk
          Lyricist I
          October 25, 2017
          Once music is playing, you can use Alexa to skip, adjust volume, or pause.

          Only Volume works for me; Skip and Pause do not.

          Skip response from Alexa, "What do you want to play?".
          Pause response from Alexa, "I'm not quite sure how to help you with that."
          jgatie
          jgatie
          October 25, 2017
          Once music is playing, you can use Alexa to skip, adjust volume, or pause.

          Only Volume works for me; Skip and Pause do not.

          Skip response from Alexa, "What do you want to play?".
          Pause response from Alexa, "I'm not quite sure how to help you with that."

          Check in the Alexa app under Menu > Smart Home > Devices for Smart Devices with identical names. If so, give them unique names, such as "Living Room" for the Sonos and "Living Room Lights" for the lights.

          For more tips on renaming smart devices and other troubleshooting, see this link:

          https://sonos.custhelp.com/app/answers/detail/a_id/4345
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