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Contributor I
January 7, 2021
Answered

Play:3 not responding to Echo Dot Alexa commands

  • January 7, 2021
  • 2 replies
  • 103 views

Has anyone experienced Sonos (Play 3) not responding to Echo Dot? Alexa seems to recognize speaker but speaker does not play. Any suggestions of how to fix this problem? Thanks!

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Best answer by UKMedia

In addition to @GuitarSuperstar suggestions.  Please Disable then Enable the Sonos Skill within the Alexa App.

2 replies

Lead Maestro
January 7, 2021

Try deleting the Play:3 in the Alexa app and have the Alexaapp rediscover the device.

"Receive with simplicity everything that happens to you." - Rashi
UKMedia
UKMediaAnswer
January 7, 2021

In addition to @GuitarSuperstar suggestions.  Please Disable then Enable the Sonos Skill within the Alexa App.

Remember: Sometimes Red Wine helps :)