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Contributor I
Jan 7, 2021 2:44 AM UTC
Answered

Play:3 not responding to Echo Dot Alexa commands

Has anyone experienced Sonos (Play 3) not responding to Echo Dot? Alexa seems to recognize speaker but speaker does not play. Any suggestions of how to fix this problem? Thanks!

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UKMedia
UKMediaAnswer
Jan 7, 2021 11:54 AM UTC

In addition to @GuitarSuperstar suggestions.  Please Disable then Enable the Sonos Skill within the Alexa App.

Remember: Sometimes Red Wine helps :)

2 replies

Lead Maestro
Jan 7, 2021 3:27 AM UTC

Try deleting the Play:3 in the Alexa app and have the Alexaapp rediscover the device.

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"Receive with simplicity everything that happens to you." - Rashi
UKMedia
UKMediaAnswer
Jan 7, 2021 11:54 AM UTC

In addition to @GuitarSuperstar suggestions.  Please Disable then Enable the Sonos Skill within the Alexa App.

Translate
Remember: Sometimes Red Wine helps :)