Skip to main content
Jane J
Contributor I
October 12, 2020
Answered

Pairing Sonos One and Sonos One SL

  • October 12, 2020
  • 6 replies
  • 313 views

I am new to Sonos and bought an Arc with two speakers for the TV in lounge. However, I am trying out the Sonos One and Sonos One SL in the kitchen and they are fabulous. My issue is that Alexa was working fine with the One but then I paired it with the SL and it has stopped working.

The shop told me I could pair them and still use voice assistant. Help, please.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by UKMedia

Thanks but it does say that Alexa on the pair is enabled.

Can you just check that the mic is still enabled?  There should be a small round white light near the mic symbol.  It’s easy to disable when moving it around, just touch the Mic symbol to toggle back on.

6 replies

UKMedia
UKMedia
October 12, 2020

Please open the Sonos App>Settings>Services & Voice>Amazon Alexa and ensure that your Sonos One is still Enabled.

Remember: Sometimes Red Wine helps :)
nik9669a
Senior Virtuoso
October 12, 2020

As I recall, pairing One’s disables the microphone on the left speaker? Will the system do the same with a mix of One and SL?  If so, it will be necessary to have the One as Right speaker and the SL as the Left. (Or is it the other way around?) 

Jane JAuthor
Contributor I
October 12, 2020

Thank you for replying. Currently, the One is R and the SL is left. So maybe I need to change them round??

Jane JAuthor
Contributor I
October 12, 2020

Thanks but it does say that Alexa on the pair is enabled.

UKMedia
UKMediaAnswer
October 12, 2020

Thanks but it does say that Alexa on the pair is enabled.

Can you just check that the mic is still enabled?  There should be a small round white light near the mic symbol.  It’s easy to disable when moving it around, just touch the Mic symbol to toggle back on.

Remember: Sometimes Red Wine helps :)
    Jane JAuthor
    Contributor I
    October 12, 2020

    UK Media, Thank You! Yes, that worked. I had touched the symbol to see if there was anything there but the off/on toggle on the speaker is so subtle I missed it.

    Terms & ConditionsAccessibility statement