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dasym
Prominent Collaborator II
February 21, 2018
Answered

Outage - Alexa started BBC stations not playing

  • February 21, 2018
  • 63 replies
  • 7096 views
As of today I can't get BBC Radios 2 or 4 to play on my Sonos Ones. It says it's playing eg BBC Radio 4 from TuneIn but it doesn't. Anyone else getting this?
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    Best answer by Ryan S
    Hi everyone, as dasym posted from the support team, there is currently an issue we're investigating with BBC stations started using Alexa on Sonos. If you use the Sonos app to play those stations, they'll work fine. I'll let you all know here in this thread when the issue has been resolved.

    For now, I'm going to mark this post as the answer to this thread so that it remains sticky at top, it doesn't mean that we've determined the issue to be resolved at this time. I'll also be making this thread the main post for this issue, so I'll be changing the title. We're still working on it.

    Thanks for reporting everyone.

    63 replies

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    Ken_Griffiths
    Ken_Griffiths
    October 13, 2018
    Try this ...

    http://www.bbc.co.uk/usingthebbc/terms-of-use/?nolinks=yes

    Hope that helps ?
    Ken_Griffiths
    Ken_Griffiths
    October 13, 2018
    Duplicated
    Ken_Griffiths
    Ken_Griffiths
    October 13, 2018
    Kaschool,

    In the BBC Radio App too, it mentions some radio stations may not be available outside the UK.. See attached.

    Obviously I can’t say if these things/changes, are the reason you can’t get the radio station(s), but it’s perhaps a possibility.

    There is also an email address that you can write to, as shown in the attached image text.
    Terms & ConditionsAccessibility statement