Outage - Alexa started BBC stations not playing

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As of today I can't get BBC Radios 2 or 4 to play on my Sonos Ones. It says it's playing eg BBC Radio 4 from TuneIn but it doesn't. Anyone else getting this?

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Ryan SAnswer

Retired Sonos Staff

Hi everyone, as dasym posted from the support team, there is currently an issue we're investigating with BBC stations started using Alexa on Sonos. If you use the Sonos app to play those stations, they'll work fine. I'll let you all know here in this thread when the issue has been resolved.

For now, I'm going to mark this post as the answer to this thread so that it remains sticky at top, it doesn't mean that we've determined the issue to be resolved at this time. I'll also be making this thread the main post for this issue, so I'll be changing the title. We're still working on it.

Thanks for reporting everyone.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

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Ken_Griffiths

Try this ...

http://www.bbc.co.uk/usingthebbc/terms-of-use/?nolinks=yes

Hope that helps ?

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Ken_Griffiths

Duplicated

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Ken_Griffiths

Kaschool,

In the BBC Radio App too, it mentions some radio stations may not be available outside the UK.. See attached.

Obviously I can’t say if these things/changes, are the reason you can’t get the radio station(s), but it’s perhaps a possibility.

There is also an email address that you can write to, as shown in the attached image text.

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