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TimfyC
Contributor I
November 25, 2018
Answered

Older SONOS Speakers and Alexa

  • November 25, 2018
  • 1 reply
  • 564 views
I know the newer Alexa enabled speakers create two entries in the Alexa app - one for the speaker and one for the Alexa part. But why do my older devices (Play:1, Play:3 and Connect) do the same? Can I deregister the alexa device in the Amazon site safely?
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    Best answer by UKMedia
    Hi

    Is this on an iOS platform? My Android app only shows a single device for each of my non Alexa Sonos devices in Alexa App>Settings>Devices but I'm away that recently three devices are being displayed under the iOS app for a Sonos One.

    If you have an Android device I suggest that you forget your older Sonos devices within Alexa App>Smart Home>Devices and then ask 'Alexa, Discover devices'

    Let us know how you get on.

    1 reply

    UKMedia
    UKMediaAnswer
    November 25, 2018
    Hi

    Is this on an iOS platform? My Android app only shows a single device for each of my non Alexa Sonos devices in Alexa App>Settings>Devices but I'm away that recently three devices are being displayed under the iOS app for a Sonos One.

    If you have an Android device I suggest that you forget your older Sonos devices within Alexa App>Smart Home>Devices and then ask 'Alexa, Discover devices'

    Let us know how you get on.
    Remember: Sometimes Red Wine helps :)
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