Skip to main content
Ryan S
Retired Sonos Staff
October 3, 2017

New to Sonos or Alexa? How to set up

  • October 3, 2017
  • 194 replies
  • 139190 views

So you have an Alexa device and Sonos players, where do you go next?

1. Make sure your Sonos and Alexa devices are all powered up and connected to the network.

If you're new to Sonos, this means Installing the Sonos app, and going through the steps for Setting up Sonos here.

If you're new to Alexa, install the Alexa app (currently only available in the US, UK, and Germany) and make sure your Alexa device(s) show up. They will be listed under Settings > Devices. Amazon has a setup guide for the Echo Dot here.


2. In the Alexa app, search for and add the Alexa Skill for Sonos.

3. Follow the on-screen prompts to authenticate your Amazon account, then your Sonos account.

4. Finally, inside your Alexa app, select discover devices under Smart Home or on the Sonos skill page.

You are now ready to try out some commands! There’s a great, comprehensive list here.

Wondering how it all works? Check out the How it works thread.

If you run into any trouble, please feel free to take a look here to start, or ask any question in the Amazon Alexa and Sonos forum.

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

194 replies

Lyricist I
October 19, 2017
When will Apple Music be supported? It's one of the largest music sites and libraries available. Also, how can you play from personal music library (fed by my iTunes library on Sonos)
Ryan S
Ryan SAuthor
Retired Sonos Staff
October 19, 2017
When will Apple Music be supported? It's one of the largest music sites and libraries available. Also, how can you play from personal music library (fed by my iTunes library on Sonos)
You can already use Alexa to control what's playing on Sonos from any source, the only thing that can't be done with the non-Alexa services is starting playback. We'll add your request for Apple Music to the team, but there isn't a timeline or roadmap on that one. Thanks for asking!
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Contributor I
October 25, 2017
This is a heads up post: I installed the new Sonos one yesterday but was unable to get the voice control working. I had previously used my phone to link the Sonos and Alexa accounts and was able to play music using voice control on my echo. When I got the Sonos One working I could not figure out how to get voice control working. I was using the Sonos app on my laptop because it's easier than the phone. I searched and read but was getting more and more frustrated when I noticed that every web page of instructions showed a phone. So I turned on the Sonos app on my phone and there were two red menu items: one for linking music and one for voice controls. In about 30 seconds Alex spoke from the Sonos One and I was able to use voice control.

Please tell me if I missed something in the Windows app or did Sonos just make a major screw up by not specifying that YOU MUST USE YOUR PHONE to activate voice controls. If the Windows app doesn't contain the requisite menu items it should be clearly indicated.
Lyricist I
October 31, 2017
Absolutely shocking setup. The Sonos username/ password screen keeps reloading whilst inputting, it took me over 50 tries before I could submit. I hope iits going to be worth it....already disappointed that my music library isn't accessible to Alexandra- change request please
November 1, 2017
Amazon has just released the Alexa app and Echo devices in India and right off the bat there is a problem: Sonos Skills aren't in the list of skills.

The strange thing though is that in Music & Books in the Alexa app, tapping that shows the available music services under Music, Sonos under Speakers and Kindle under Books. The problem is that then tapping on Sonos - present in the correct font, so it is Sonos for sure - opens that All Skills page, where the search window does not return any skills for Sonos.

Probably a starting bug, but in any case, something to talk to Amazon about?
Ryan S
Ryan SAuthor
Retired Sonos Staff
November 1, 2017
Hey Kumar, since the Sonos skill isn't available in India I wouldn't really expect it to show up, but I'll check in and share what you're seeing with the right teams to see if there's some behavior that isn't expected. Thanks for sharing!
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
November 1, 2017
Ryan, it would be more useful to know when the Skill will be available and even more for it to be made available asap. I don't recall Sonos saying at any time in the last 12 months that there would be cases like this - where Echo/Alexa is available in countries via official Amazon release, but integration with Sonos would still be missing.

There is a world outside US/UK/Germany.
November 2, 2017
I have also taken up the Sonos invitation to email direct to senior management including the CEO; can't go higher than that! Hopefully this will get addressed, sooner rather than later.
November 10, 2017
A question: if two Dots are registered in one home to two Amazon accounts and Prime subscriptions, to get two streams from Prime to play at the same time, will both devices be able to control/command one Sonos system installed across the home?
Ryan S
Ryan SAuthor
Retired Sonos Staff
November 10, 2017
A question: if two Dots are registered in one home to two Amazon accounts and Prime subscriptions, to get two streams from Prime to play at the same time, will both devices be able to control/command one Sonos system installed across the home?
I'm looking into this one a bit more in depth for you, Kumar. But in short, it's not intended as the integration is designed for one Amazon account per each Sonos account. However, it looks like this does work, assuming you have both Prime accounts added to your Sonos system. This isn't an intended use, so I can't speak to if it'll work flawlessly or how long it might function.

Good question!
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.