My Sonos One's microphone doesn't listen well when speaker volume is low

Forum|Forum|2 years ago
January 27, 2024
1 reply
106 views

I feel stupid having to yell “Alexa” to ask her to stop the music when the volume is low. The Sonos One’s microphone is fine when the volume is not low, but really bad when low.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by Ken_Griffiths

If a reboot/power-cycle of the speaker does not sort the issue. then it maybe best to reproduce the issue and then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.

Ken_GriffithsAnswer

If a reboot/power-cycle of the speaker does not sort the issue. then it maybe best to reproduce the issue and then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.

Sign up

Login to the community