Music plays on wrong device

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When I ask Alexa to play music on Move, it plays it on another Sonos device in another room instead. Any ideas why?

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SeekyAnswer

Prominent Collaborator II

Hmm I have no better idea. Just that resetting the move wont remove it from any alexa group it might be in. Maybe check if it accidently was placed in a group where you dont expect it.

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Seeky

Prominent Collaborator II

Probably you placed the Move in an Alexa group and set the preferred speaker (at the bottom of the group) to the other speaker.

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HIWayneAuthor

Trending Lyricist I

I figured that might be the case, I even reset the Move and started afresh. I disabled and restarted Alexa and got everything running again, tried playing music on the Move and same issue. I can play music using the app but not with Alexa, so I need to fix he Alexa aspect for sure. Other than what I tried above, should I do any other steps?

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SeekyAnswer

Prominent Collaborator II

Hmm I have no better idea. Just that resetting the move wont remove it from any alexa group it might be in. Maybe check if it accidently was placed in a group where you dont expect it.

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