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UKMedia
UKMediaAnswer
Nov 26, 2020 6:36 PM UTC

We'll need more information to help you. Have you enabled the Sonos skill in the Alexa App? Is the Mic light on, just touch the mic symbol on the top of the Move to toggle it on and off? In the Sonos App/settings/services & voice/Amazon Alexa is your Move shown as Enabled?

Remember: Sometimes Red Wine helps :)

2 replies

UKMedia
UKMediaAnswer
Nov 26, 2020 6:36 PM UTC

We'll need more information to help you. Have you enabled the Sonos skill in the Alexa App? Is the Mic light on, just touch the mic symbol on the top of the Move to toggle it on and off? In the Sonos App/settings/services & voice/Amazon Alexa is your Move shown as Enabled?

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Remember: Sometimes Red Wine helps :)
SISCAuthor
Contributor I
Nov 26, 2020 6:50 PM UTC

Needed to enable Alexa in the Sonos app for the Move.  That worked.  Thanks for your help!!

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