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shaunshowe5
Contributor I
January 26, 2019
Answered

Mic not on

  • January 26, 2019
  • 1 reply
  • 697 views
I have a Sonos One with built in Alexa. All worked fine for a month but now Alexa is not responding. Having read this community it looks like the mic is not on. However I cannot get the mic to activate by pressing or swiping the mic button. Any ideas please. Thank you in advance
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    Best answer by UKMedia
    Hi

    First off, please open the Alexa App>Skills>Your Skills and Disable then Enable the Sonos skill. Let us know if the problem persists.

    1 reply

    UKMedia
    UKMediaAnswer
    January 28, 2019
    Hi

    First off, please open the Alexa App>Skills>Your Skills and Disable then Enable the Sonos skill. Let us know if the problem persists.
    Remember: Sometimes Red Wine helps :)
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