long delays in starting radio playback through alexa on sonos

Forum|Forum|8 years ago
October 22, 2017
22 replies
2135 views

Since connecting to public beta we are facing long delays between requesting playback of radio and it actually playing on the sonos device. This is after having previously been using dot via line in with limited issues re response times. When i look at the sonos app it shows connecting but takes up to 30 seconds to connect. If i select through the dot and playback there is no delay and if i simply use the app there is no delay on starting playback on a device but using voice has these long delays. This is not every time but happens a lot when i first connect - is this buffering issue? Music playback is fine. Broadband speed is 30mb fibre

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adstone

Lyricist I

Thank you Airgetlam.?

C

csb1974

Lyricist I

No messages on this thread for the last month. I have tried playing radio on Sonos One via Alexa and Tune in takes about 5 seconds to connect. Radio player ( my preferred player) says it’s connected then silence. Both fine via the app.
Has anyone had this issue resolved or are you just waiting for an update?

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