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Contributor I
December 27, 2017

Issues with Alexa and Flash Briefing

  • December 27, 2017
  • 34 replies
  • 8658 views
I set up two Ones in the bedroom and said "Alexa play flash briefing" and Alexa responds with "here is your flash briefing" and then nothing happens (silence). This has happened about 50% of the time. Meaning it plays sometimes. I just got these and am debating between using two play1's and an Echo Dot. I want to use whatever will have the least amount of problems. The cons of using the Dot aren't a big deal to me (flash briefing on the dot).
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34 replies

Lyricist I
December 14, 2018
I’m also having the same problem, diagnostic report 1522738999.
Lyricist I
January 12, 2019
I can throw Spotify to Sonos but it will not play, despite saying playing X from Spotify or here is your flash briefing and the silence. Diagnostic number 1596666020
Contributor I
February 5, 2019
I'm also having this issue. I have two items in my Flash Briefing. The Sonos One generally plays the first item but very, very rarely plays the second item (Sky Sports news). My diagnostic report number is 1759075371.
Lyricist I
July 4, 2019
I have the same issues, submitted a diagnostic and this is my number 175552743 - can anyone help?