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Contributor II
February 16, 2018
Answered

Incorrect Radio Station Plays (Alexa)

  • February 16, 2018
  • 14 replies
  • 4877 views
I'm having a slight problem getting Alexa to play a particular radio station that I request in the UK.

Previously without issues, I've been able to ask Alexa to "play Absolute Radio in the lounge" for example and
Alexa replies "Absolute radio from Tunein playing on lounge". It then proceeds to play Absolute Radio.

However today, every time I give the same command "Alexa play Absolute Radio in the lounge" I get the reply "Absolute Radio 70's from Tunein playing on lounge" and the incorrect station - "Absolute Radio 70's" plays???

Doesn't matter which Alexa device I give the commands to or which Sonos speaker I ask it to play on.

I was wondering if anyone else has the same problem?

Or possibly, could somebody else in the UK try it and see if they are getting the same result?

I am still able to play Absolute Radio through the Sonos app.

Thanks
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    Best answer by SRF
    I am having exactly the same problem! Have been using Alexa to control Sonos for the past year, I guess, and have had no problem - up to this week. I get exactly the same issue and have reported via the Alexa app but I doubt it will do any good.

    This is really annoying as its the most used station and now just won't work properly.

    I wonder if it's something to do with the new Absolute Radio skill that has recently been launched?

    14 replies

    Contributor II
    February 21, 2018
    This issue seems to be resolved 🙂
    Avid Contributor I
    February 22, 2018
    Wonderful! Just came back to check the thread and, yes, it is fixed!!

    Thanks very much to whoever dealt with this!
    Contributor II
    February 27, 2018
    This issue has returned!
    Now instead of Absolute Radio......
    Alexa plays "Absolute Pop 70's by 1.FM"
    Crazy
    bockersjv
    Local Superstar
    February 27, 2018
    Email Alexa support again. There is also RadioPlayer skill as an alternative that you may find will work.

    John