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Contributor II
Feb 16, 2018 10:36 PM UTC
Answered

Incorrect Radio Station Plays (Alexa)

I'm having a slight problem getting Alexa to play a particular radio station that I request in the UK.

Previously without issues, I've been able to ask Alexa to "play Absolute Radio in the lounge" for example and
Alexa replies "Absolute radio from Tunein playing on lounge". It then proceeds to play Absolute Radio.

However today, every time I give the same command "Alexa play Absolute Radio in the lounge" I get the reply "Absolute Radio 70's from Tunein playing on lounge" and the incorrect station - "Absolute Radio 70's" plays???

Doesn't matter which Alexa device I give the commands to or which Sonos speaker I ask it to play on.

I was wondering if anyone else has the same problem?

Or possibly, could somebody else in the UK try it and see if they are getting the same result?

I am still able to play Absolute Radio through the Sonos app.

Thanks
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    SRFAnswer
    Avid Contributor I
    Feb 17, 2018 9:33 AM UTC
    I am having exactly the same problem! Have been using Alexa to control Sonos for the past year, I guess, and have had no problem - up to this week. I get exactly the same issue and have reported via the Alexa app but I doubt it will do any good.

    This is really annoying as its the most used station and now just won't work properly.

    I wonder if it's something to do with the new Absolute Radio skill that has recently been launched?

    14 replies

    Contributor II
    Feb 21, 2018 7:01 PM UTC
    This issue seems to be resolved 🙂
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    Avid Contributor I
    Feb 22, 2018 1:40 PM UTC
    Wonderful! Just came back to check the thread and, yes, it is fixed!!

    Thanks very much to whoever dealt with this!
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    Contributor II
    Feb 27, 2018 9:25 AM UTC
    This issue has returned!
    Now instead of Absolute Radio......
    Alexa plays "Absolute Pop 70's by 1.FM"
    Crazy
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    bockersjv
    Local Superstar
    Feb 27, 2018 9:40 AM UTC
    Email Alexa support again. There is also RadioPlayer skill as an alternative that you may find will work.

    John
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