I think I've made an expensive mistake.

http://www.tech-faq.com/ip-address-conflict.html

How do I find the ip address for my speakers? Once I find it (and assuming it's the same as another device) how do I change it?

I've noticed there is a lot of back and forth regarding this subject, but I've yet to find a single, helpful, post that describes the solution.

How do I resolve this issue?

I have to say this with no apologies. What an arrogant post. You assume everyone knows how to go into their router settings, know exactly where the problems are, and make changes to fix them. If it's so easy then post here the steps to make the required changes.

It should be no problem to do so since it's so simple.

You are so far out of touch with the reality of the average user it's ridiculous.

90% of all problems can be corrected by assigning fixed IP addresses to your network devices. IP addresses - problem for routers in the 90s and problem today. Sonos can't fix issues with routers assigning the same number twice.

I update my Sonos and other network devices consistently and have absolutely no troubles. No matter how many times people want to act like its a Sonos issue it almost always is not. Fix your router. Fix your IP addresses. Troubles gone.

Found the ip address. It's not the same as any other according to the list in the router. What good does this do me?

http://www.tech-faq.com/ip-address-conflict.html

How do I find the ip address for my speakers? Once I find it (and assuming it's the same as another device) how do I change it?

I've noticed there is a lot of back and forth regarding this subject, but I've yet to find a single, helpful, post that describes the solution.

How do I resolve this issue?

Good grief. Slow it down just a little and stop freaking berating the very people you are asking for help. For someone who says they are of average knowledge, you certainly seem to be an expert when it comes to telling people when they are wrong. So for once in this thread, drop the attitude and actually listen to the advice given!

Number one, looking at your router to detect IP conflicts is useless. Your router is the reason for the conflicts, if it could detect them, you wouldn't have the problem in the first place.

Number two, to clear the IP conflicts you have to do the following:

Reboot/power cycle your devices in the following order:

Modem
Router
Switches or hubs
Wired Sonos units
Wireless Sonos units
Computers/printers
Wireless devices - phones/tablets etc.

Allow each device to come back up before proceeding to the next.

Number three, you can permanently prevent duplicate IP addresses by assigning an IP to each device's MAC address in the router setup. See your router manual for details. Every router is different, so you complaining about the fact that no one can give you instructions is pretty silly. I'm afraid you are going to have to put an actual effort into something besides posting useless rants and insulting people here.

And lastly, saying you aren't going to call Sonos because they can't anticipate what is wrong with every setup is like not taking your car to a mechanic because they don't know what is wrong with it before they look at it. It is an absurd statement, defying all logic. Just because Sonos can't prevent all problems from happening doesn't mean they cannot solve specific problems after they happen.

Thank you for making my point. Through all of this I've been told to look at the router to fix the problem. Now I'm told not to. How do you expect me to react? The point I've trying to make is that the "help" I've been getting from some posters simply isn't a help. All it does is confuse me because there is never an explanation of how to do what they recommend.

And thank you for finally giving actual instructions regarding how to clear the conflicts. It's a shame I had to dish out a load of garbage to get a decent answer. You are now my number one favorite poster.

Again, thank you.

BTW, I will keep the attitude as long as know-it-alls post vague information with no explanation of how to do what is simple for them. Someone needs to call them to task, and if it's me, then so be it. No help is better than confusing and incomplete help.

Good grief. Slow it down just a little and stop freaking berating the very people you are asking for help. For someone who says they are of average knowledge, you certainly seem to be an expert when it comes to telling people when they are wrong. So for once in this thread, drop the attitude and actually listen to the advice given!

Number one, looking at your router to detect IP conflicts is useless. Your router is the reason for the conflicts, if it could detect them, you wouldn't have the problem in the first place.

Number two, to clear the IP conflicts you have to do the following:

Reboot/power cycle your devices in the following order:

Modem
Router
Switches or hubs
Wired Sonos units
Wireless Sonos units
Computers/printers
Wireless devices - phones/tablets etc.

Allow each device to come back up before proceeding to the next.

Number three, you can permanently prevent duplicate IP addresses by assigning an IP to each device's MAC address in the router setup. See your router manual for details. Every router is different, so you complaining about the fact that no one can give you instructions is pretty silly. I'm afraid you are going to have to put an actual effort into something besides posting useless rants and insulting people here.

And lastly, saying you aren't going to call Sonos because they can't anticipate what is wrong with every setup is like not taking your car to a mechanic because they don't know what is wrong with it before they look at it. It is an absurd statement, defying all logic. Just because Sonos can't prevent all problems from happening doesn't mean they cannot solve specific problems after they happen.

Tek_Freek,

I'd suggest that post your router make and model and I can help you reserve IP addresses, but if you don't want to work with us posters here, you should simply call Sonos.

I finally got things working. I reset both speakers to factory (Hold the button, plug it in, wait for the red/green flashing light). Reinstalled from square one for everything.

Another is that I found a post in the middle of all my research (not sure where it was) stating that Amazon (who's online help sucks - and not just for Sonos and Alexa) and that post stated that Amazon was having problems with tokens (I think that's the term they used) not holding. And that was causing the loss of continued playing of music. So I decided to just wait since I still had plenty of time to return the equipment.

As of a few weeks ago everything is working. I didn't want to come here and announce this since someone gets antsy about marking a post as "Answered" when it's not.

So yes, everything is working. Listening to a football game is as awesome as listening to music.