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Contributor I
Jan 29, 2023 3:53 PM UTC
Answered

How to get sonos spaeakers to work with Alexa after changing email account

I changed my email on the account. I no longer use the old email. Now the speakers will not work with Alexa. Can someone please let me know what I need to do to resolve this?

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UKMedia
UKMediaAnswer
Jan 29, 2023 3:55 PM UTC

You don’t say if this is the email associated with your Sonos or Alexa account but let’s assume the Alexa account. Can you start by Disabling the Sonos Skill within the Alexa App and then Enabling it with your new Email address.

Remember: Sometimes Red Wine helps :)

2 replies

UKMedia
UKMediaAnswer
Jan 29, 2023 3:55 PM UTC

You don’t say if this is the email associated with your Sonos or Alexa account but let’s assume the Alexa account. Can you start by Disabling the Sonos Skill within the Alexa App and then Enabling it with your new Email address.

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Remember: Sometimes Red Wine helps :)
Darrell HAuthor
Contributor I
Jan 29, 2023 4:17 PM UTC

That worked. Thank you!

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