Skip to main content
Ryan S
Retired Sonos Staff
October 2, 2017

Getting Ready for Sonos One

  • October 2, 2017
  • 80 replies
  • 8779 views



If you’re as excited about the new Sonos One as we are, you’ll want to make sure you’re ready to go the moment you pick it up on the 24th. Here’s everything you need to know to be all prepped for the release of the Sonos One.

  1. On your mobile device, download the Amazon Alexa app from the Apple app store or Google Play. This app is going to be used to control some basic Alexa services, such as picking a default music service from the Alexa supported services.
  2. Create an Amazon account, if you don’t have one yet. Just click Sign In and Start here where it asks if you’re a new user.
  3. Update all your Sonos devices to version 8.0 by checking for updates inside the Sonos app.

That’s it! You’ll be ready to go the moment your Sonos One gets to your home. If you’d like to read more about Alexa and Sonos, check out this page on using other Alexa enabled devices with Sonos, and this one too on How Alexa Works With Sonos.
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    80 replies

    October 26, 2017


    Where were we told that the Sonos One, a reasonably pricey piece of hardware, was a beta release? Hardware on sale in dealers is not usually in a beta state.


    The beta release has nothing to do with hardware. The beta release is the Alexa Sonos skill, as stated here in the Alexa skill announcement, stickied to the top of the Announcements page:

    https://en.community.sonos.com/announcements-228985/alexa-now-playing-on-sonos-6791301

    A beta Sonos skill for Alexa is available to use today. For step by step instructions, take a look here.

    In short, update to Sonos 8.0. Then, search for and add the Alexa Skill for Sonos in the Alexa app. Sign in through Alexa to your system and authenticate with Sonos and Amazon. Finally, discover devices on Alexa and you’ll be ready to go.


    You are really splitting hairs. There is a difference between Sonos integration from an echo device to Sonos and a Sonos device. They even say on the Sonos One page it does everything Alexa does.
    MIDCITYSK8
    Lyricist I
    December 26, 2017
    Just go my Sonos one and I can't seem to set up my wireless. After inputting my network name, it doesn't do anything.
    Lyricist I
    December 28, 2017
    Hello- I'm a brand new Sonos One owner that I got for Christmas... I have a question about the Alexa integration. Does the Sonos One have the ability take Alexa Routine commands? I tried setting up a couple of basic routines (such as providing weather update + traffic update + news flash) using a "Alexa, Good Morning" command, but when I speak to my Sonos One, nothing happens. It senses that I spoke to it, but just stays quiet.

    I checked on your website the list of Alexa commands that are not currently supported on the One, and did not see Routines on that list. Can you confirm whether it it currently supported or not?
    Ryan S
    Ryan SAuthor
    Retired Sonos Staff
    December 28, 2017
    Hi jmbgator, the Sonos One can start a routine, but right now Sonos players can't be included in it. For example, if your routine turned on your lights and opened your blinds, you could say "Alexa, Good Morning" to the Sonos One and it would do those things. But the Sonos One can't provide those audio options like playing the flash briefing as part of a routine.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    Contributor I
    January 5, 2018
    I have a new Sonos one in Hong Kong. I can't seem to get Alexa running. I have the Alexa app installed on my tablet. Sonos says Alexa not available but I have it so how to link?
    Airgetlam
    January 6, 2018
    I don't think Amazon has released Alexa in Hong Kong, so Sonos hasn't added their support either. You'll need Amazon to release the entire Echo architecture, and then Sonos has to do some magic to get the skill out as well.
    Bruce
    Contributor I
    January 7, 2018
    I hear that guys are getting Alexa to work in Hong Kong, even though it's not released here yet... is there any work around? And do Sonos have an anticipated release date?
    Lyricist II
    January 23, 2018
    So with the news of HomePod today, I decided to plunge in the Alexa world. I have a 5.1 setup with 2 Play:1s as the rear channels. I'm reading I will need 2 new Sonos Ones for stereo connection, but will it work (with the Alexa features) in a 5.1 setup with the playbar and sub?
    Ryan S
    Ryan SAuthor
    Retired Sonos Staff
    January 23, 2018
    I'm reading I will need 2 new Sonos Ones for stereo connection, but will it work (with the Alexa features) in a 5.1 setup with the playbar and sub?

    That's correct. The Sonos Ones would act as your surrounds with the PLAYBAR. Alexa would be available from both.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    Lyricist II
    January 23, 2018
    thanks so much, just bought 2 for pickup today! will have to figure out what to do with my other play:1s now!