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Hgvfhedg
Contributor I
December 19, 2018
Answered

Drop in on Alexa

  • December 19, 2018
  • 56 replies
  • 14985 views
I have the sonos play 1 with Alexa and wanted to use the drop in feature to call the echo dots around the house but can't seem to find this on the menu for the sonos has anyone got this working or is it not available if so will it be added to an update soon?
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      Best answer by Keith N
      Hello, Hgvfhedg. Echo features such as: calling, messaging and drop in, are not currently supported on Sonos. If this changes, we will be sure to post an announcement here on the Community. In the meantime, I am happy to forward this topic along to the team for visibility. Thanks!

      56 replies

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      Sarahlouise81
      Lyricist I
      December 6, 2020

      Adding the drop in feature would be brilliant addition to all the Sonos voice controlled products. I just hope you can get permission from Amazon to use the feature soon. 

        PapaMama
        Lyricist I
        December 7, 2020

        Update on this thread:

         

        sonos does not support drop-in within community threads, hence no response from them.

        they do however support announcements, which is why they told us to enjoy the “smart speaker”

        this thread has all the best features of a smart thread, and not a fully enabled thread.

        I suspect their marketing data will help them prioritize thread drop in functionality.

        /sarcasm off

        +1 for a drop in support in the sonos smart speaker lineup 

          BKuenz
          Lyricist I
          December 28, 2020

          I agree, Is there a reason why they can’t figure out drop in on the Sonos speaker? Please make this happen!

          plaurie
          Contributor I
          February 2, 2021

          Just spent £1000’s moving from S1 to S2 to put a Sonos device in every room of a three story house - put Ones and not SL’s in specifically so we could use drop in instead of yelling around the house - very disappointed that I now find it’s not supported between Alexa enabled Sonus devices…. Sonus has an opportunity to be at the heart of the smart multi room revolution don’t lose that opportunity by shortcuts in your Alexa implementation - have bought 2 Arcs that have 4 microphones a piece and they can’t even call each other - :-( 

          Road map please 

          Ken_Griffiths
          Ken_Griffiths
          February 2, 2021

          Just spent £1000’s moving from S1 to S2 to put a Sonos device in every room of a three story house - put Ones and not SL’s in specifically so we could use drop in instead of yelling around the house - very disappointed that I now find it’s not supported between Alexa enabled Sonus devices…. Sonus has an opportunity to be at the heart of the smart multi room revolution don’t lose that opportunity by shortcuts in your Alexa implementation - have bought 2 Arcs that have 4 microphones a piece and they can’t even call each other - :-( 

          Road map please 

          Just to add/assist here, you may find that there are 3rd party mobile Apps that can do this kind of thing with Sonos devices already. I won’t specify/promote any particular App, but a search using the term ‘Sonos’ on a mobile App Store usually results in such Apps appearing in the results list.

          kidzeo
          Lyricist I
          April 7, 2021

          Does Sonos PM read customers request? This is so basic for calling itself an Alexa-capable device. C’mon! 

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