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Hgvfhedg
Contributor I
December 19, 2018
Answered

Drop in on Alexa

  • December 19, 2018
  • 56 replies
  • 14985 views
I have the sonos play 1 with Alexa and wanted to use the drop in feature to call the echo dots around the house but can't seem to find this on the menu for the sonos has anyone got this working or is it not available if so will it be added to an update soon?
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      Best answer by Keith N
      Hello, Hgvfhedg. Echo features such as: calling, messaging and drop in, are not currently supported on Sonos. If this changes, we will be sure to post an announcement here on the Community. In the meantime, I am happy to forward this topic along to the team for visibility. Thanks!

      56 replies

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      BOSMitch
      Lyricist I
      December 11, 2019

      Great feature to add if Amazon lets you!

      ImTorn
      Lyricist I
      December 15, 2019

      I just set up a new One & OneSL as stereo pair to replace an Echo Dot, only to find that Drop In doesn't work. This is a must-have feature in that room as it is remote from the rest of the house. Seems I have to disable Alexa on Sonos One altogether to have the Dot continue to work alongside, which is totally pointless! May well return the Sonos One and stick with OneSL + Dot. Very disappointing! Any plans to implement Drop In?

        BOSMitch
        Lyricist I
        December 15, 2019

        Is this a limitation from Amazon or due to development priority from Sonos?

          jona47
          Lyricist I
          December 19, 2019

          Please Implement Drop in on the Sonos Beam plus the Gen 2 does not make sense why some of the commands ie Alexa are not available.

            jgatie
            jgatie
            December 19, 2019

            Is this a limitation from Amazon or due to development priority from Sonos?

             

            Nobody knows, and Sonos isn’t telling.

              Izzy301
              Lyricist I
              December 20, 2019

              Please add Alexa drop in or I may have to drop my Sonos. It was understood that I could use it same way I use echo devices

                ndgagnon
                Lyricist I
                December 23, 2019

                C’mon, Sonos. Either fix this or let your community know what the hold up is. Promoting Sonos products as “all the benefits of a smart speaker” is kinda BS if you can’t do things like Drop-in. Ridiculous that I’ve gotta buy an Echo dot and stick it right next to a Sonos One just to add this feature. 

                  shafif
                  Lyricist I
                  December 24, 2019

                  Here’s another vote for Drop In functionality on Sonos. I have the Sonos One which replaced an Echo, but I am missing the ease of drop in.

                    jtonner
                    Lyricist I
                    December 26, 2019

                    Is there room for another voice in the chorus of voices calling for this to be fixed?  I just bought my son a Sonos One precisely to make use of the Drop In feature.  If I knew that Alexa only had limited functionality I might have “just” got him a Play 1, or let him get the Bluetooth speakers he originally wanted.

                     

                    Alexa is NOT “built-in” to Sonos Ohe - it’s some kind of impaired digital relative that is actually built-in. Sad and misleading. 

                      tmc3sticks
                      Lyricist I
                      December 27, 2019

                      It’s odd that you can use announcements but not the drop in feature.  If there is a Sonos moderator, it would be helpful to “hear” from you.

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