Disable Sonos One Alexa from playing a sound when I say "Alexa"

Forum|Forum|8 years ago
October 24, 2017
313 replies
36112 views

I just set up a Sonos One with Alexa and the sound is noticeably better than the Amazon Echo. On the Sonos One though, each and every time I call "Alexa" it plays some kind of acknowledgement tone. When I call my Echo or Dot, thankfully there is no such tone. Is there anyway to disable it?

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Best answer by Ryan S

Hi everyone, starting today with Sonos 10.0, you can go into the Sonos room settings in the Sonos app, and turn off the wake sound for Alexa on Sonos One and Sonos Beam speakers.

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Rocknride71

Contributor I

I don't recall this ever being on before because it's beyond annoying now. I get it at the beginning & after I make a request to do something. I have the wake word chime shut of too. It's too loud in the wee hours of the morning when I get off work. Sonos, Please for the love of God fix this!

jgatie

I don't recall this ever being on before because it's beyond annoying now. I get it at the beginning & after I make a request to do something. I have the wake word chime shut of too. It's too loud in the wee hours of the morning when I get off work. Sonos, Please for the love of God fix this!

It's been fixed for a long while. If your getting the chime, you need to contact support.

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Rocknride71

Contributor I

I actually just talked w/ tech via chat and the showed me where to go in the app to eliminate the beginning prompt. Been digging into this thread and found out from ‘Master T’s’ post that having the follow up mode on (Alexa app) gives that loud prompt at the end. I just disabled it, the prompt at the end is gone and now all is well.

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