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Rivals United
Contributor I
October 24, 2017
Answered

Disable Sonos One Alexa from playing a sound when I say "Alexa"

  • October 24, 2017
  • 313 replies
  • 36112 views
I just set up a Sonos One with Alexa and the sound is noticeably better than the Amazon Echo. On the Sonos One though, each and every time I call "Alexa" it plays some kind of acknowledgement tone. When I call my Echo or Dot, thankfully there is no such tone. Is there anyway to disable it?
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    Best answer by Ryan S
    Hi everyone, starting today with Sonos 10.0, you can go into the Sonos room settings in the Sonos app, and turn off the wake sound for Alexa on Sonos One and Sonos Beam speakers.

    313 replies

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    Mojo2600
    Lyricist I
    February 12, 2020

    I just setup Sonos One with Alexa using app 10.6.2 but I don’t see the room settings to turn off the wake sound of alexa. I click on SETTINGS in Sonos app but I don’t see the “more”...only see account, system,services, app preferences, Help & tips, Data & Privacy, & legal.

     

    Where exactly is the setting for the room to turn off the alexa wake sound. This is my first Sonos speaker. Thanks!

      jgatie
      jgatie
      February 12, 2020

      It’s in Settings > Services > Voice Assistant > Room Settings

        star2512
        Lyricist I
        March 2, 2020

        It was like this for me;

         

        settings > services > amazon alexa > select room > deselect ‘wake word chime’

        deanduck
        Lyricist I
        April 16, 2020

        Throwing in my two cents, I find the sound really useful as unlike my actual Echo devices the Sonos often doesn’t hear the wake word - but the sound doesn’t follow the Sonos volume setting so is ridiculously loud.

        Thankfully they now added the option to disable the sound completely, which I’ve done, but I’d rather have it on just not at an absurd volume level.

        markmjacobs
        Lyricist I
        May 10, 2020

        “Best Answer” is incorrect for Sonos 11:

        Settings->Services and Voice->Amazon Alexa->”Each Sonos product listed”->Voice settings->Wake Word Chime->off

         

        Didymus
        Didymus
        Avid Contributor III
        July 5, 2020

        I disabled the wake word sound - “BONG” (louder than set volume) on my Sonos One. It still bongs after it has replied to my request. That is also loud and even more annoying than the wake word bong. At least the first bong serves the purpose of telling me it is listening. The second bong just tells me it has finished talking. I could tell that much more pleasantly by silence. The bong must be a Sonos thing because it is different from the double tone used by Amazon devices.

          stormshaker
          Lyricist I
          July 22, 2020

          Yes! Disabling the wake word chime is good, but we also need to be able to disable the End of Request chime. The Alexa app has both settings for Echo devices. Sonos should follow.

            RazMan
            Contributor I
            October 10, 2020

            Please PLEASE turn off the confirmation chime - I have Alexa on whisper mode in the evenings and everything it great until I get the loud BONNNNG! which wakes up the whole house!

            Seriously Sonos - this is ridiculous to have so many great features but still have this HUGE omission in the feature list!

            stormshaker
            Lyricist I
            October 11, 2020

            Now, my Sonos Beam doesn’t have an end of request Chime, but my Sonos One does. 

            Mitzu
            Lyricist I
            November 26, 2020

            Disabled the Alexa chime (could only do this in Android, didn’t find in Windows app). Now have an end of response chime on my One (gen 1) but not my One (gen 2) nor Move. 

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