Contributor I

Answered

Disable Sonos One Alexa from playing a sound when I say "Alexa"

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I just set up a Sonos One with Alexa and the sound is noticeably better than the Amazon Echo. On the Sonos One though, each and every time I call "Alexa" it plays some kind of acknowledgement tone. When I call my Echo or Dot, thankfully there is no such tone. Is there anyway to disable it?

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Ryan SAnswer

Retired Sonos Staff

Hi everyone, starting today with Sonos 10.0, you can go into the Sonos room settings in the Sonos app, and turn off the wake sound for Alexa on Sonos One and Sonos Beam speakers.

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Mojo2600

Lyricist I

I just setup Sonos One with Alexa using app 10.6.2 but I don’t see the room settings to turn off the wake sound of alexa. I click on SETTINGS in Sonos app but I don’t see the “more”...only see account, system,services, app preferences, Help & tips, Data & Privacy, & legal.

Where exactly is the setting for the room to turn off the alexa wake sound. This is my first Sonos speaker. Thanks!

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jgatie

It’s in Settings > Services > Voice Assistant > Room Settings

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star2512

Lyricist I

It was like this for me;

settings > services > amazon alexa > select room > deselect ‘wake word chime’

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deanduck

Lyricist I

Throwing in my two cents, I find the sound really useful as unlike my actual Echo devices the Sonos often doesn’t hear the wake word - but the sound doesn’t follow the Sonos volume setting so is ridiculously loud.

Thankfully they now added the option to disable the sound completely, which I’ve done, but I’d rather have it on just not at an absurd volume level.

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markmjacobs

Lyricist I

“Best Answer” is incorrect for Sonos 11:

Settings->Services and Voice->Amazon Alexa->”Each Sonos product listed”->Voice settings->Wake Word Chime->off

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Didymus

Avid Contributor III

I disabled the wake word sound - “BONG” (louder than set volume) on my Sonos One. It still bongs after it has replied to my request. That is also loud and even more annoying than the wake word bong. At least the first bong serves the purpose of telling me it is listening. The second bong just tells me it has finished talking. I could tell that much more pleasantly by silence. The bong must be a Sonos thing because it is different from the double tone used by Amazon devices.

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stormshaker

Lyricist I

Yes! Disabling the wake word chime is good, but we also need to be able to disable the End of Request chime. The Alexa app has both settings for Echo devices. Sonos should follow.

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RazMan

Contributor I

Please PLEASE turn off the confirmation chime - I have Alexa on whisper mode in the evenings and everything it great until I get the loud BONNNNG! which wakes up the whole house!

Seriously Sonos - this is ridiculous to have so many great features but still have this HUGE omission in the feature list!

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stormshaker

Lyricist I

Now, my Sonos Beam doesn’t have an end of request Chime, but my Sonos One does.

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Mitzu

Lyricist I

Disabled the Alexa chime (could only do this in Android, didn’t find in Windows app). Now have an end of response chime on my One (gen 1) but not my One (gen 2) nor Move.

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