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Rivals United
Contributor I
October 24, 2017
Answered

Disable Sonos One Alexa from playing a sound when I say "Alexa"

  • October 24, 2017
  • 313 replies
  • 36112 views
I just set up a Sonos One with Alexa and the sound is noticeably better than the Amazon Echo. On the Sonos One though, each and every time I call "Alexa" it plays some kind of acknowledgement tone. When I call my Echo or Dot, thankfully there is no such tone. Is there anyway to disable it?
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    Best answer by Ryan S
    Hi everyone, starting today with Sonos 10.0, you can go into the Sonos room settings in the Sonos app, and turn off the wake sound for Alexa on Sonos One and Sonos Beam speakers.

    313 replies

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    DaveyP
    Lyricist III
    February 6, 2019
    Master T thank you !!!!! Indeed there is also a hole on the flexson when you can see behind !! All sorted thanks
    LloydofLondon
    Lyricist I
    February 23, 2019
    It's great that the wake tone can be turned off now. However there is still an annoying tone after Alexa acknowledges the command that sounds exactly the same as the wake tone. Can this be turned off to? Feels like half a job has been done! The Echos don't have this issue.
      LloydofLondon
      Lyricist I
      February 23, 2019
      I agree if you want the chime to be turned off when using Alexa you should be able to turn it off completely!

      Why do you need a chime at the end, when clearly we know Alexa has worked because she has responded!

      Amazon speakers don’t do this why does Sonos feel the need?
        Smilja
        Smilja
        February 23, 2019
        I agree if you want the chime to be turned off when using Alexa you should be able to turn it off completely!

        Why do you need a chime at the end, when clearly we know Alexa has worked because she has responded!

        Amazon speakers don’t do this why does Sonos feel the need?
        Disable in the Alexa app the 'Follow Up' mode for each Sonos ONE.
        »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
          jtt777
          Lyricist III
          February 24, 2019
          Thank you so much for fixing this works great now!
          Tarny1234
          Avid Contributor I
          April 29, 2019
          Thank you all on this thread.
          Bong now before the command gone. Bong after the command disabled now as well.
          Not straight forward though is it? Think of all the others who have to put up with it as they haven't the time or patients to delve as deep as this!
          Now all I have to sort out with my Sonos One in the Bathroom is to make Alexa's noise quieter. She bellows out over the classical music playing gently. Just what I don't need when chilling.
          Finally, can't wait to change her name to a 2 syllable name 'Echo' to match the other one we have elsewhere in the house.
          A Sonos Christmas Software upgrade gift per chance?
          We live in hope.....
          ukdazza
          Lyricist III
          January 18, 2020

          Thank you all on this thread.
          Bong now before the command gone. Bong after the command disabled now as well.
          Not straight forward though is it? Think of all the others who have to put up with it as they haven't the time or patients to delve as deep as this!
          Now all I have to sort out with my Sonos One in the Bathroom is to make Alexa's noise quieter. She bellows out over the classical music playing gently. Just what I don't need when chilling.
          Finally, can't wait to change her name to a 2 syllable name 'Echo' to match the other one we have elsewhere in the house.
          A Sonos Christmas Software upgrade gift per chance?
          We live in hope.....

           

          I just read this thread and I still don't get HOW to stop the wake word chime or the post action chime coming from my new SONOS One.

           

          SONOS app or Alexa app & what am I looking for please?? :(

          John B
          January 18, 2020

          Sonos App. Settings, Services, Amazon Alexa

          Tap the room name of your Sonos One.

          Under Voice Settings, disable Wake Word Chime 

            ukdazza
            Lyricist III
            January 18, 2020

            Sonos App. Settings, Services, Amazon Alexa

            Tap the room name of your Sonos One.

            Under Voice Settings, disable Wake Word Chime 

            Absolute legend. Thank you for the prompt response. Solved!!

            JoergiNRW
            Lyricist I
            January 28, 2020

            Does anyone know when this annoying tone will be able to disable also in the german app?

            I would love to take out some of my Amazon Echos. But unfortunately it makes me aggressive when the sound in the whole house is going on when someone in another room says the word “Alexa”. Even in the night when I want to sleep and someone whispers to Alexa. :rolling_eyes:

            I could understand it with the Beam, I´m talking to. But that doesn´t make sense in all rooms. :hear_no_evil:

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