Dilemma with Alexa announcements

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Hi I have a dilemma with the Alexa announcements not working on all my Sonos One devices. I have 3 Sonos Ones all on the same network, all with the same firmware version. all configured the same but 2 work perfectly and one refuses to make announcements from Alexa routines. Everything else works perfectly on all 3. The only difference between the devices is colour, the 2 that work correctly are both white whereas the rogue device is black. Any clues would be appreciated.

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hazeltomesAnswer

Contributor I

Tried the router turn off but no change.

I am using announce in a conditional routine and not interacting with Alexa by voice command

Found a work around by using ‘say’ instead of ‘announce‘ within the routine.

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AjTrek1

Tried the router turn off but no change.

I am using announce in a conditional routine and not interacting with Alexa by voice command

Found a work around by using ‘say’ instead of ‘announce‘ within the routine.

So you have a routine set in the Alexa app to make an announcement on a schedule of sorts. I’ve found Alexa to accept certain words and suddenly one day she does not making it necessary to change the word. I think it’s something in the algorithm. But what do I know? Glad you found the solution.

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